The Wok
Chinese
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Location and hours
Location
11508 Providence Rd , Charlotte, NC
(704) 847-2088
Hours
More details
Reviews
Overall rating
(3.8)
(73 reviews)
July 22, 2024
Great Food, Friendly owners
May 28, 2020
excellent
December 16, 2019
they are always great with consentient taste and food
November 11, 2019
Everyone coming in after us and order got their food. I finally asked the counter lady where our food was. She said she accidentally gave it to some one else....was she going to tell me? Waited 25 minutes and only 2 tables taken in the restaurant...one was mine. Finally got the food and she said she give us a complimentary soup. So for the 3 of us we got a 1/2 of soup to share!! The chicken was bone dry....way over cooked? The 10 donut order came w only 9. When I told her she brought me the 10th! Way over cooked as well. HORRIBLE FOOD AND EXPERIENCE. Will NEVER return
November 1, 2019
Great tasting fresh ingredients in all there entrees and the customer service is awesome.
November 1, 2019
Great tasting fresh ingredients in all there entrees and the customer service is awesome.
October 10, 2019
Was take out,there Computer was down, no CC at the time, paid cash.
August 29, 2019
This is the best Chinese restaurant in Charlotte NC,I've been going to this spot for several years.I've tried others this is there best.get over to the Wok on Providence Rd.
December 16, 2018
Took meal to go but the food was good and they were polite and courteous. Told me how long the wait would be and the order was completed on time
November 17, 2018
I witness the lady that work there walk over to a customers small child and tell him to be quit. I felt horrible for the mother the child had a form of Autism and the lady was completely out of line. I do not want to support a restaurant that is allowed to do this.
November 14, 2018
the food is always cooked fresh to order,the customer service is always great.I could eat here once a week.
July 24, 2018
It's a small venue that is great for takeout, which I got.
July 20, 2018
This is a very small establishment where more carryouts are done. The food is excellent and the staff is very friendly. I will return more often!0
June 23, 2018
Service was good, folks were very friendly and helpful. The food was just ok.....crab rangoon had no flavor and the spiciness of the meal was minimal for what I asked for. The food was just average. I was also expecting a sit down restaurant...it is more of a take out joint than a place to have meal.
April 10, 2018
The vegetable mixture was not heated enough. That's the only thing that kept me from rating this place a 5.
April 5, 2018
The food is always fresh and made to order.It taste very good,you get your money's worth.
February 21, 2018
I actually got carry-out so I didn't have a "dining experience" at the restaurant.
December 3, 2017
Food is good & the employees are very nice.
November 4, 2017
generous
October 3, 2017
I liked my choice but my husband was not pleased with his.
September 13, 2017
The best Chinese food I ever had in the US across many states I had before. Really awesome.
August 19, 2017
generous portion, nice presentation
July 22, 2017
Very good service every time I order,the food is fresh and taste good.My favorite Chinese restaurant.
October 4, 2016
Good service and food. We had General T's chicken and chicken with broccoli with spring rolls for lunch. Portions were good and we took some home. Employee was very nice. Will visit again.
July 25, 2016
Inattentive workers, dirty tables, sticky floors. Food was poor tasting but quantities were good.
July 19, 2016
generous
July 8, 2016
They charge mo for take-out than dine-in. WHY?
July 2, 2016
generous portion, good food
January 14, 2016
good place to go for fresh food and good service and not to expensive.thanks to my restaurant.com coupons.
August 23, 2015
take out was fresh, tasty, and hot! Thank you!
April 13, 2015
They serve consistently very good good food and nice portions. Never had a bad meal from them. When we want Chinese food, we always go to the Wok - nice neighborhood shop.
February 15, 2015
Take out order - consistently fresh and tasty meals. A local neighborhood gem.
February 15, 2015
The food was good.
February 6, 2015
always good service and fresh tasting food.
November 8, 2014
the food is fresh and taste great.the service is also good.
October 7, 2014
Great food at a great price
September 15, 2014
Increase portion size and lower prices.
August 16, 2014
Fresh, fast, and very good take out.
August 3, 2014
Food was good and the employees were nice. However, there was an employee's half eaten sandwich on the counter, which I am sure is against food safety guidelines.
July 13, 2014
They got my order wrong... I ordered shrimp and got chicken instead.
March 25, 2014
Portions just a bit smaller than most chinese takeout, but very good. Server at the cash register nicer than at most other chinese takeout places!
March 15, 2014
a little pricey
March 8, 2014
Real, good, fresh, and fast.
February 20, 2014
the food is fresh and the service is pretty good also.
February 15, 2014
Food was good
February 8, 2014
Taste is goodWorkers are friendly
February 6, 2014
very tasty meal
January 11, 2014
Food is OK, not great. Very little fish/meat/chicken in the dishes.
December 24, 2013
I wish it were a little more spicey
December 11, 2013
The dinner specials are a good value for the price.
December 5, 2013
The food at The Wok was very, very good. There is no atmosphere as this is mainly for take out. The person who took our order was on the phone, told us to wait and stayed on the phone the whole time she got our food ready. She was not friendly at all.
December 2, 2013
We ordered take out and they forgot to include some of our order and we had to return to get it. They did, however, give us something extra to help make up for the error.
November 17, 2013
The Szechuan Shredded Beef had almost NO beef...all celery.
November 1, 2013
The food was okay. One of the entrees were missing the rice.
September 29, 2013
For customers who dine in, silverware (as opposed to plastic utensils) should be available. It was virtually impossible to eat the wonton soup with the spoons we were given.
July 25, 2013
Poor service
July 22, 2013
very good service,fresh tasting food.
July 3, 2013
fairly abrupt on the phone while ordering and my phone number was incorrectly taken
July 2, 2013
Fresh taste, served hot. Hibachi sauce a tad too sweet, scallops plump and plentiful. Shrimp bowl presentation unremarkable but tasty.
June 10, 2013
Food was bland. Clerk was not very informative or helpful. She did not know what gluten was. Plastic utensils were flimsy. You were out out of sweet tea.
June 4, 2013
good service.
May 23, 2013
The place was really clean and they also had a nice menu and really good prices. Great place to eat and will go back.
May 12, 2013
plain take out restaurant with some nice tables and good food. Not so great plastic spoons to eat the soup
May 11, 2013
the waiter was polite and very quik in getting my order in the way i wanted it.the food was fresh and hot.i will go there again.
May 4, 2013
food is so-so
April 22, 2013
Wonton Soup and chicken with broccoli were excellent. Chicken lettuce wraps were not good. Presentation was incomplete on chicken lettuce wraps; they were definitely missing something. Also, the restaurant was too warm. They need to crank up the HVAC. I wanted to mention that I think the priority for this restaurant is take-out. They seemed to be inconvenienced by diners who wanted to eat at the restaurant. I think we would have received our food faster if we had ordered by phone and picked it up instead of eating there.
April 22, 2013
quick service, great staff.
April 20, 2013
42 minutes for three carry out entrees and not that busy. Kitchen was putting food up but packager was very slow and inefficient. All without an apology. Needless to say, most of our food was cold when getting home less than ten minutes away.
April 5, 2013
tasty food
April 3, 2013
It was great. I called to let them know I was on the way and by the time I got there my food was all ready. The food was delicious. I ordered it steamed and it was extremely healthy.
March 23, 2013
Not a bad experience. Not a great experience. Food was average. Give it a try.
March 22, 2013
Take out. Interior is lacking, caused us to be skeptical but food was excellent. Not overly large portions, however.
March 10, 2013
The rice was very salty, too much soy sauce. The portions were small compared to other Chinese restaurants I have visited.I order my food not spicy. Ended up spicy and had to be redone.