Magic Time Machine
American, Steak
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Location and hours
Location
5003 Beltline Rd , Dallas, TX
(972) 980-1903
Hours
More details
Reviews
August 14, 2024
The food is great! The characters are fun! We LOVE Captain Jack Sparrow the best! He is Great for adult fun!
July 1, 2020
Love the atmosphere, love the employees! Hope that they will be able to sustain through this crazy pandemic. I’m sad that some employees, characters are gone and hope we don’t lose anymore.
March 6, 2020
Staff, not our server, wasn't as outgoing as expected.
February 24, 2020
The website advertises an experience and fun characters roaming around and they even have the gall to hand you a signature book!! For what!?? The only person who visited us was a balloon guy that was there for cash!! not busy, dead silent, plenty of time to entertain their customers as advertised for a magic experience!!! Especially for the price!!!
February 20, 2020
Our food, the wait staff, and the experience was simply awesome. It was my daughter's bday, so it was a blast.
February 1, 2020
The atmosphere was gravest! Our server, Esmeralda, was so much fun.
January 13, 2020
Fun dining experience especially for special occasions like birthdays!
January 12, 2020
My 4 year-old twin grandsons had a total blast, and enjoyed their first time there. The staff acknowledged their birthday, and the food was great.
January 4, 2020
Service and the food was absolutely perfect. Kids really enjoy the characters as servers
January 4, 2020
Service and the food was absolutely perfect. Kids really enjoy the characters as servers
January 3, 2020
The food was amazing, so much better than the last time we visited!!! Peter Pan was so much fun!
December 29, 2019
Service was great. Food was delicious. It was a fun experience.
December 8, 2019
The food, service & ambiance were excellent. Our waiter was very personable & efficient. The restaurant was very quiet & comfortable. I love the decor. This is the first time I've dined here & I was very impressed.
November 30, 2019
We went for lunch for the daughters 13 Birthday. The hostess was not very friendly. Our waiter was very nice but really not a fun character. Plus he forgot all about my daughters birthday. I clearly told him that is what we were celebrating. My husband only ate about two bites out of his steak. He really did not care for it.
November 25, 2019
Great place to take children. Very family oriented.
November 17, 2019
Our waitress was very good and attentive. We were not rushed in anyway to order or leave. Questions were answered with fun and humor and we just had a great time.
November 11, 2019
The food was well made and to die for, with it came great service. Thank you.
October 23, 2019
There were only a few characters. I was hoping to see more characters.
October 20, 2019
Loved the theme. Peter Pan was my server and he was excellent
October 2, 2019
Great fun for a family birthday for an excited 9 year old girl.
September 30, 2019
The best service anywhere -- great character waiters/waitresses playing their part perfectly. Kids have fun getting autographs signed by wandering characters.
September 21, 2019
Our kids food looked as if it had sat under a heat lamp for awhile. My prime was stuffed with more potatoes than the actual seafood. The staff didn’t interact with us as much. The guy that cleaned the tables interacted more with our kids than any of the characters. The salad bar was half empty. Our overall experience was not worth the time or money.
September 8, 2019
The food was great and our waitress was so much fun.
September 8, 2019
The experience was great and the employees are professional. The food was very bland. I did not like the food. Because if that I will not return.
September 8, 2019
The experience was great and the employees are professional. The food was very bland. I did not like the food. Because if that I will not return.
September 1, 2019
Very theme oriented. Servers try to be in character. Great for kids.
August 26, 2019
The wait staff was excellent and made the dining experience memorable. I will definitely go back again.
August 16, 2019
Love this restaurant. Service was fantastic and the food was delicious.
August 16, 2019
Love this restaurant. Service was fantastic and the food was delicious.
August 13, 2019
Fun atmosphere, all staff appeared to get along well, the characters are fun & both kids & adults had a great time.
July 30, 2019
The waiter was a little rude. I take my grandchildren a least twice a year. We usually have a great experience. It was my granddaughter’s birthday and we had to ask more than once to bring birthday dessert and sing happy birthday. The waiter Luigi was disinterested and didn’t pay a lot of attention. We had to ask for the balloon guy and the photographer never came to us even though he was walking around us. We were the only all black family in the place. This is enough to make me stop this tradition of coming to the restaurant.
July 27, 2019
Great server gd really enjoyed it. They have been before.
July 25, 2019
Been coming to Magic Time Machine since opening. My Mother attended school in same building... Our waitress Queen of Hearts was the BEST EVER!!!!! And the Gentleman that dresses as the T0y Story was so entertaining and such an Asset!!!! SO... Nice too.
July 11, 2019
The person who served us (Peter) was best. I liked the food too.
July 9, 2019
First time visitor. Took my adult children and grandchildren. If you're going for the best meal then go somewhere else. The food was good but this place is for the entertainment and joy it brings to all.
July 9, 2019
First time visitor. Took my adult children and grandchildren. If you're going for the best meal then go somewhere else. The food was good but this place is for the entertainment and joy it brings to all.
June 30, 2019
The food was...edible, mostly. Worst salad bar (cart) ever. Ribs were dry. Baked potato was... fresh the day before. Portions are large, but I didn't want to keep eating because it really wasn't good.
June 28, 2019
Character Jack Sparrow is both our daughters’ favorite! He is amazing!
June 28, 2019
Character Jack Sparrow is both our daughters’ favorite! He is amazing!
June 8, 2019
Steaks were great. Soups and salads were good. Desserts were not.
June 8, 2019
Steaks were great. Soups and salads were good. Desserts were not.
June 8, 2019
Steaks were great. Soups and salads were good. Desserts were not.
June 5, 2019
Missing the magician, and any atracción they doesn't have any that day and the waiter wasn't talking to much to the kids
May 12, 2019
Waitress, though pleasant, was covered in tatoos and wearing a low cut tank top. Apparently some character from Space Jam. No wait person should serve food dressed and looking the way she did. It was a real put off. The salad bar was the best food there and not kept up well. Steak (medium) was tough, fatty and grisly. Mahi Mahi very dry and overcooked. Chicken Parmigan tasteless and margarita tasted like a snow cone with lime juice. When leaving, a different waiter followed me out the door claiming I had shorted the bill by $50.00. I explained I used my $50.00 restaurant.com certificate. He argued that I have to spend $100.00 to redeem it. Explained I had spent over $250.00 and he left me alone. Had a very fun experience 10 years ago and my son wanted to come back this time for his birthday. No visits from any characters, magicians or anything to even suggest we were at The Magic Time Machine. No one even recognized who our waitress was suppose to be until she told us.
April 28, 2019
Our waiter was not attentive and somewhat rude. There is a forced gratuity that he absolutely did not deserve. We weren’t asked if we needed refills and he forgot my fathers beverage. We didn’t see the waiter again until he was asking if we wanted dessert.
April 27, 2019
The food was great! The characters patient with all the kids asking for “autographs”. Just the atmosphere in itself was awesome! The best part was that the kids loved the food! All 6 said the food was great...when do kids ever say that.
April 20, 2019
I really liked that they take the time to entertain children. My great nieces and nephews had a great time.
April 9, 2019
Magic time machine offers a unique dining experience. The food is good, but the value is in the themed interactive nature of the establishment. My daughter and I had a wonderfully magical experience.
April 9, 2019
Magic time machine offers a unique dining experience. The food is good, but the value is in the themed interactive nature of the establishment. My daughter and I had a wonderfully magical experience.
April 9, 2019
Magic time machine offers a unique dining experience. The food is good, but the value is in the themed interactive nature of the establishment. My daughter and I had a wonderfully magical experience.
April 9, 2019
Magic time machine offers a unique dining experience. The food is good, but the value is in the themed interactive nature of the establishment. My daughter and I had a wonderfully magical experience.
April 9, 2019
Very unique dining experience. There’s no other place like this in Dallas. Food & service are great,, plus the atmosphere & entertainment are unbelievable! We love it.
April 9, 2019
Very unique dining experience. There’s no other place like this in Dallas. Food & service are great,, plus the atmosphere & entertainment are unbelievable! We love it.
April 9, 2019
Very unique dining experience. There’s no other place like this in Dallas. Food & service are great,, plus the atmosphere & entertainment are unbelievable! We love it.
April 9, 2019
Very good atmosphere. Good entertainment and food was good.
April 9, 2019
Very good atmosphere. Good entertainment and food was good.
April 9, 2019
Very good atmosphere. Good entertainment and food was good.
March 11, 2019
Wonderfully prepared food and drinks plus the magic and entertainment of your waiter in character makes it the perfect evening. Love the salad bar and atmosphere. Very theatric. Our waiter Jack Sparrow was outstanding to say the least.
February 26, 2019
While waiting another family of four who came in 15 minutes after us was seated first. Service was ok. Balloon artist walked by several times, looked at my table but never stopped
February 24, 2019
Some of the food items we got were not good. Mozzarella sticks seemed they were the frozen kind and fries were stale.
February 24, 2019
Some of the food items we got were not good. Mozzarella sticks seemed they were the frozen kind and fries were stale.
February 24, 2019
Some of the food items we got were not good. Mozzarella sticks seemed they were the frozen kind and fries were stale.
February 21, 2019
The atmosphere was fun. Themed tables and wait staff. Food was just average. Pork and steak weren't cooked long enough. Took awhile for food to come to table even though it wasn't busy.
February 21, 2019
The atmosphere was fun. Themed tables and wait staff. Food was just average. Pork and steak weren't cooked long enough. Took awhile for food to come to table even though it wasn't busy.
February 21, 2019
The atmosphere was fun. Themed tables and wait staff. Food was just average. Pork and steak weren't cooked long enough. Took awhile for food to come to table even though it wasn't busy.
February 10, 2019
We had a great bar tender & excellent server who made it very fun. The wait was very long 1.30 hours , it was a cold night, the waiting areas were very cold. Overall was a fun experience for family of 5 adults
February 2, 2019
Experience is fun. Food is just OK, for price, and building is old; dank and dusty.
January 6, 2019
This is a truly ONE of a kind experience. There’s no other restaurant I’ve ever been to even remotely close to this on a conception level. Truly outstanding for unique dining and the kids were dumbfounded. The entire waitstaff was super friendly and always in character and even the photographer was hilarious. The only issue I had was that the ballon animal guy totally jipped us based on what I saw from EVERY other table. My kids got a basic one color plain blue dogs while EVERYONE else left with multicolored shimmery glittered HUGE arrangements. Cant tell you how much I am disappointed in that, but everything else was SUPER cool.
January 4, 2019
Great entertainment with good food. New characters each time.
December 30, 2018
Meh.. we had a better time at the San Antonio location a few years ago. Our waitress was nice/good, but wasn’t into her character. We were seated in a tree hole where you couldn’t see ANYTHING other than the people in our party. Would have been more fun to see the characters and things going on.
December 13, 2018
Nacho libre was into character and made our dinner experience awesome. I’ve been here at least 10 times and he has been my favorite so far.
December 10, 2018
We were celebrating my grandson's birthday. The food, service, and atmosphere was all good. It was an added attraction to have an artist who was drawing portraits. The certificate made this a very reasonable meal.
October 30, 2018
With 4 children 5 and under in the party they were able to accommodate us in a separate room which was great. Need to make sure things move along a bit more quickly so all don't get too restless...
October 23, 2018
This is just an amazing place, been going here since 1980!!!
October 1, 2018
Kids were given a card to collect signatures from the characters, but this was a very disappointing task as none of them were interested in doing this. Acted put out when a kid asked. Ordered the salmon. Was not warned that the pick on top was exrememly spicy. Burned my mouth so badly that it stilll hurts the next morning. Didn’t find the loaf of bread until everyone was done with their meal since it was wrapped in a napkin exactly like the silverware.
September 30, 2018
Because we came so early (11:00) there were not many staff dressed up. The kids were disappointed.
September 29, 2018
The queen of hearts was amazing and went above and beyond to provide an exceptional dining experience.
September 15, 2018
Very long wait, over an hour at 6 pm... Must not have enough tables or wait staff, because there weren't a while lot of people waiting; old Smoky smell upstairs in small, crowded arcade which cost lots of money for quick short games; magic show cost money too, and only accepted cash; server wasn't very thematic, she just wore some clothes like the character but no other traits except a quick storyline at the salad bar; salad bar was mediocre, small; not many menu options except meat, fried stuff, and pasta; they were out of the one vegetable that seemed appealing (asparagus); balloon guy was pretty bold about asking for tips and had some funny, quirky jokes, but overall awkward; they took our pictures but it cost $12 per picture, Wich was way too pricey, especially considering they just throw away the prints we don't purchase; food was decent, especially enjoyed the blackened catfish over mashed potatoes; we were very glad to use the coupon for $25 off, otherwise it would have felt like a rip off. Probably won't be back.
September 4, 2018
Our waitress was great just the place is old and not what you would expect for kids
August 15, 2018
Good salad bar and mostly good food. Service was OK but not stellar.
August 15, 2018
Good salad bar and mostly good food. Service was OK but not stellar.
August 8, 2018
Our Waitress Princess Rapunsol was Fabulous with us all we really enjoyed her. She interacted with us all in our Large Party.
August 3, 2018
This restaurant is so cool! It has so much potential. Unfortunately, it needs so much updating and cleaning and the characters need to put a little bit more effort into their act, that it wasn’t that good.
July 29, 2018
been going for years every time the experience and the food have been great
July 29, 2018
been going for years every time the experience and the food have been great
July 29, 2018
been going for years every time the experience and the food have been great
July 29, 2018
been going for years every time the experience and the food have been great
July 29, 2018
been going for years every time the experience and the food have been great
July 22, 2018
The wait was over 1 1/2 hours and there were a lot of empty tables throughout the restaurant. The food took an exceptionally long time to come out. It was obviously UNDERSTAFFED!! We asked to be seated in the main dining room and were told we had no choice. We were stuck in one of the farthest corners where we never saw any one else. Our waiter was less than entertaining in fact, he was somewhat rude and unaccommodating and it was not part of his character. He added gratuity to our bill and after we had to chase him down to get the check then to get it back, the person signing the check missed the added gratuity so a meal with poor service and mediocre food got double tipped. We didn't realize until we'd already left. At that point, we'd been there 4 hours with a 4 year old! There was no going back for a correction! I took family there that had never been before after I've been bragging about it for years!!! I not only was extremely disappointed but embarrassed We do usually go to the San Antonio location which apparently is far superior to the DFW location but I've been to DFW at least a dozen time over the last 20 years or so and never have had ad any complaints. They seem to be in great need of training, additional staff and better management!!
July 16, 2018
It is a fun place to visit with kids. But the place need to clean up a little more. Especially the carpet. It's old and look dirty.
July 9, 2018
In my opinion it is a five, but my one complaint would be how long the total dining experience is. It seems like every time we go it is about two hours.
July 2, 2018
Our location was the best. It was a table for two right by the kitchen. We enjoyed watching all the characters
June 9, 2018
Food wasn’t seasoned to my liking(shrimp Scampi) Chicken was not done. Bleeding in middle. (Half-a-Half)
June 8, 2018
Our server, the Big Bad Wolf, was phenomenal! The food was average, but better than it typically is. The majority of the character costumes need an overhaul.
May 29, 2018
Aurora was outstanding & made sure we all had a good time
May 29, 2018
We always enjoy the experience of the Magic Time Machine. When we take the grandkids they love the characters and getting their autographs.
May 27, 2018
Geared towards families with young children as all the waiters are dressed in costume and try to entertain the kids. The food was good, not great. The decor is dated, but fun. Go on off-times to avoid crowds.
May 19, 2018
Our table had a view of the kitchen and the food was horrible. Our waiter was outstanding and by far the best part of our trip. We did also like the desserts.
April 9, 2018
The restaurant is always fun and exciting. The staff were all friendly and entertaining.
April 1, 2018
Cuco and his staff are fantastic. Ariel was a great waitress and you should bring back the cheddar croutons!
March 24, 2018
This place was fantastic and sooo unique! We ate inside of a giant acorn. Our waitwr was Greu from Dispicable Me! There was a salad CAR- yes I said car, not bar. Each booth or table had its own theme and all the wait-staff is costumed as dif characters! Food was excellent running between 14-24 for the entrees. Our drinks were magic potions that actually bubbled. Such a fun atnosphere. We will def go back and props again to our waiter who was hilarious and stayed in char the whole time!
March 23, 2018
We had Captain Jack Sparrow as our waiter on a busy Friday night. He was able to keep up with everything including entertaining all the kids that came around asking for autographs. It's always a treat having dinner here.
March 16, 2018
The food was amazing. The servers were hilarious and stayed in character when joking with us. This was a spring break splurge and totally made our week!
March 15, 2018
This place is so much fun. Spent almost 4 hours there and loved watching our soon chase after autographs.
March 12, 2018
we arrived at 5:30 and left at 9:00 - too slow plus the servers are suppose to "sign" autographs. Most were avoiding that task disappointing my grandchildren
March 8, 2018
Fun atmosphere. Lots of extra ways to spend money though. We splurged because it was a birthday celebration, otherwise we would have declined all the extras. Our table was very secluded which was nice.
March 6, 2018
We always have a fun time here and how often do you get to have Princess Leia be your waitress??? The food is ok, a bit overpriced for the quality you get.
March 2, 2018
Great food, great service, and great prices! Plus, very entertaining servers and a great salad bar!
February 28, 2018
Wasn't able to reserve a table so the wait was a little long
February 18, 2018
Ambiance is fun, kids love it... food and service are not the greatest.
January 28, 2018
Group of 16 couldn't make reservations unless we had 25 showed up at 3pm had to wait almost 2 hours then placed in back split between 2 tables. Asked to rush through our dinner and celebration so they could seat another party. Gave us 3 wait staff too and were still unable to get us done in the time they wanted. Never got our photo taken. Little interaction from the characters. Over prices food that was mediocre at best. Salad car empty. The list goes on and on. Also needs updated the decor is the same from over 20 years ago- at least clean it. Dirty! Very disappointed. Had to ask 4 times for our birthday song.
January 22, 2018
Little Red Riding Hood was very good but very busy.
January 8, 2018
There weren't as many characters working as there have been in the past. We counted a total of 4. It was very quiet in the establishment.
January 8, 2018
Excellent service - fantastic atmosphere
January 7, 2018
Service terribly slow. Waitress continually told us she was busy taking care of other tables. Food was only decent. Was told there was no gravy available for chopped steak. Was very dry.
December 16, 2017
Server was fun and friendly. Food was awful and it's not cheap.
December 8, 2017
The service and experience were top notch. Jack Sparrow was the best!
October 30, 2017
The characters were great. Very patient considering they're working with kids. Jack Sparrow has his act down to a "t". Very exciting.
October 16, 2017
Things were good except when asked if we could have a special area to eat in they said that is only for parties of 7 or more. We had 5 in our party. Thing is we were there for 2 hours and more than half the special areas were still not being used.
October 14, 2017
The restaurant has lost some luster, the wait staff seemed were not as engaged as in the past. Very robotic.
October 13, 2017
While meals are a bit expensive, each of our portions were huge, not including the endless salad bar, and everyone really enjoyed their food.
October 7, 2017
My food was mediocre and my drinks were watered down or didn't contain much of the spirits as normal restaurants. I understand it's a family atmosphere but if you say you are serving adult beverages make me believe it.
September 16, 2017
We go here for our daughter's annual birthday. The magician and balloon artist are amazing!
September 10, 2017
Peter pan was fantastic tonight
September 5, 2017
The characters were absolutely awesome. Entertaining. so nice.
September 3, 2017
We love going to the Magic Time Machine, the environment is great and the staff really make the place a special treat for special occasions.
August 30, 2017
Food is ok
August 27, 2017
Enjoyed GRU as our server. Food was delicious
August 23, 2017
our server in the pirates Cove section amazing! my kids had a great time and food was excellent!
August 22, 2017
Black power ranger is an amazing server!! He even shared birthday Cake and played with presents with us!!!
August 21, 2017
The food was great and the service was excellent.
August 19, 2017
seated other parties agead of us even though we there first and they take reservations. food averagw quality, chicken dry not a lot of chara ter interaction
August 18, 2017
Kids love it.
August 16, 2017
The food was good the service was not great.
August 15, 2017
The time of day 2:00 seemed to be a down time for the characters to has energy for interacting. My granddaughter asked one of the characters (pirate) to make a photo with her and he refused! He was very rude and strange.
August 15, 2017
Great Staff! Excellent food! Fun environment! short wait
August 14, 2017
We go here a couple times a year for small celebrations for kids. This time, it fell below expectations. The cheese sticks were good. The waitress was fine but she did not ask us what we are celebrating even after we told them upon check-in. The meals are where it really fell short. We order the ribs and chicken combo. It just didn't taste good at all. The baked potato is fine but there was a three dollar up charge for that and then a five dollar up charge for an extra one. The kids cheese pizza was lackluster. The dessert at the end was a cake with melted ice cream. Again, no one ever came to our table to celebrate our kids. I hope they fix the food and bring the fun back.
August 14, 2017
Great service from the Power Ranger, Pirates of the Caribbean and Rapunzel
August 13, 2017
It was a great dining experience My family enjoyed it
August 9, 2017
There was plenty of dressed up servers that were very entertaining to my family. They gave out autographs and they had balloon person make them items and a magician doing tricks for my family. We had so much fun
August 7, 2017
We were here for my sons 10th birthday and it was awesome! It surpassed our expectations. We had an awesome night! Our spiderman waiter was the best part! Our group was myself, my wife and 4 kids who ages ranged from 4-14 and they all loved it!
August 7, 2017
Staff was great food was good! Great for the family
August 7, 2017
Haven't been here in a long time and the last time I came, we were seated in a booth away from everything and the food wasn't that great. But we were celebrating 3 birthdays and wanted to try a new place for the kids. We went Saturday nite about 7pm. Our wait was 70 minutes but it went by quickly as upstairs there was a magic show ($3 per person) and arcades (most.50) to keep the kids and adults entertained. We were finally seated in a great area and Spiderman was our waiter (I was SO happy). The kids were just WOW'ed!! We saw Velma (scooby doo), Jasmine, Luigi, Jack Sparrow, Nacho Man, Zorro, Merida (Braveheart), Sleeping Beauty, Cinderella, Peter Pan. It was a HIT! I told everyone not to expect great food, but I was wrong! All our meals were really good. I had catfish/shrimp, my son had the Adam cut steak and my grandson had prime rib.The kids had pizza and chopped steak. All very good and we also enjoyed the salad bar. At the end, Jasmine, Spidey and Luigi sang Happy Birthday to us and then we let the kids walk around and ask for autographs. The place was busy, but everyone was extremely accommodating. Oh and I swore I was not going to buy any pictures from the lady that comes to each table and takes them. But they reversed our faces on one of the pics, it was so funny and unique, that yes, I forked over $12. All in all a GREAT nite. We will be back. I paid $9 for a $50 coupon from Restaurants.com, so with tip included I paid $80 for a meal for 5 (including 4 drinks and one dessert). Note: the place is old and there are some smells (smoke/must), but it didn't distract from our nite.
August 2, 2017
Very busy Wednesday night. Lots of large parties caused a longer than expected wait. 45 minutes.
August 1, 2017
This is a very kid friendly oriented restaurant (kids are free and encouraged to roam) with all employees that we saw dressed up as various movie characters. I did not see one employee that was not top notch at interacting with the many kids that were constantly at their feet! Our waiter Gru was exceptional interacting with our family and always on point!! We will definitely be going back!!!
July 26, 2017
From ages 5 to 66 at our table, we ALL enjoyed the entertaining atmosphere and delicious food.
July 22, 2017
Kids love it & foods great
July 17, 2017
It's always a fun atmosphere and my grandsons have a great time!
July 16, 2017
I grew up going to MTM (anytime that our family went to Austin, San Antonio or Dallas). I have taken my children several times over the years also. It seems that there is so much less energy and enthusiasm (particularly at the Dallas. The restaurant itself is neat to look at. However, the service and quality of food left much to be desired. We were seated in a quiet and dark corner (where the ac seemed to not be working well). The atmosphere was actually almost depressing. And, the server was not at all attentive (i.e not around for 15+ minutes at a time, drink refills were not offered until after our meal was complete, requested extra plate was not brought until everyone was done eating, took more than 10 minutes to get our check after asking etc). The positive side was that there was no wait (for our party of 14) and the man drawing caricatures near the door was good.
July 16, 2017
Funtastic. We went for husband's 50th birthday and had a ball. Nacho was a great server.
July 15, 2017
While the decor is a little run down, the servers and the food more than make up for it. It's a great place to go to when celebrating a special occasion. The servers stay in character and are incredibly welcoming to all. It's definitely worth a trip!
July 10, 2017
Food was slow to come out of the kitchen, but server did a great job!
July 7, 2017
Very special time
July 7, 2017
The wait staff was great and very entertaining!
July 4, 2017
The kids love the atmosphere. The food was a little too be desired.
July 2, 2017
You really go for the experience for children, the food is very bland and mediocre. Not great for us adults.
June 29, 2017
The atmosphere was great! All the servers were nice and played their parts well. Be prepared for a LOT of young children running around asking the servers for autographs. Our only complaint was that it took a very, very long time to get our entrees and the food wasn't that great. Only mediocre at best considering the price. You are definitely paying for the atmosphere when dining at this restaurant.
June 28, 2017
Only reason I did not give a 5 rating is that the salad bar was either completely out of or extremely low on several items,
June 27, 2017
Food was delicious which was a surprise as we went for uniqueness
June 26, 2017
Outstanding waitress
June 16, 2017
Bad food!
June 11, 2017
From beginning the atmosphere seems cool, but when you take a look closer it is not so cool. Waiting for meal about 35 min, not including the line to get a table (it take about 45 min-1 hour). Food - it's not tasty at all, my beef steak (12 oz) looks so small, and they did not put any sauce to meat, beef also not tasty. They not removed a shell from shrimps in popcorn shrimps!!! how we suppose to eat that small pieces? Everything went to trash..And the big deal for me was a bugs on the table. Where Very dirty, very, they can not clean, and it old building.. Not what I expected for this prices.
June 1, 2017
Loved our waiter "Duane "The Rock" Johnson..we were very thankful for the service and delicious food..it was a Birthday my new 12 yr old will never ever forget..it was quite Magical..thank you.
May 24, 2017
Our waitress (belle) had an attitude eveytime we asked her to do something. Our food was even wrong. The guy that does balloons got mad when we told him we didn't have cash for tip...
May 13, 2017
Service was horrible especially for not being very busy. We will never go again.
May 9, 2017
The waiter, Nacho Libre, was entertaining and the service was good considering how busy the restaurant was on the Saturday night we went. The dining areas are in alcoves and while most of the alcoves seemed kind of private to the party, we had to share our alcove with a bunch of unfriendly noisy girls. The food was decent but was plated very sloppily and didn't look very appetizing. The price of the meal including tips is very good. I bought a $50 certificate for $20 on Restaurant.com. The cost for three mixed drinks, one iced tea, three steak dinners, two pasta dinners, salad bar, bread, and a $30 tip totaled only $100 after applying the certificate. Definitely a place to take a large group out for a meal.
May 7, 2017
food was good but pricey
May 4, 2017
Food was not very good. Service was friendly but slow (due to kiddos running around getting autographs from all the servers). The place is in desperate need of an update. It smells old and a new menu carrier is desperately needed. Cute concept but needs a refresh!
May 4, 2017
The food was very good as usual but spiderman the server was not good at all. Kept forgetting things and took a lot of time to get what he forgot.
May 4, 2017
It was a friends birthday and she lives pirates so we say in the pirate section and had Jack sparrow sing her happy birthday it was amazing
May 4, 2017
The food was alright, not great and the waiter had me to spend extra in order to use the Restaurant.com certificate; I didn't care for the restaurant. I think it's more for children.
May 4, 2017
2 sets of silverware out of 4 were dirty.
May 4, 2017
Great service! Very kid friendly!
May 4, 2017
We had Nacho Libre as the character who served us. He was hilarious and made the experience very fun and memorable!
May 4, 2017
The kids loved all the characters! We also enjoyed just letting them be kids and be excited. ? And the arcade was helpful for our wait. ;)
May 4, 2017
Its a great experience. My mom was with us and said it has not changed in 40 years. Great for families and kids!
May 4, 2017
Super Mario was the best ever waiter for our kids in the party of 6. They had such a fantastic experience.
May 4, 2017
Super Mario was the best ever waiter for our kids in the party of 6. They had such a fantastic experience.
May 4, 2017
Super Mario was the best ever waiter for our kids in the party of 6. They had such a fantastic experience.
May 4, 2017
Nacho libre was great
May 4, 2017
We absolutely love the characters. They are always so into their role and that makes it fun for the kids. Just adults? No problem! They have a GREAT sense of humor and know how to "poke fun" without being disrespectful. GREAT, FUN place to go!!
May 4, 2017
Really great experience! Such a fun and interactive place. Many of the wait staff and manager made this trip an exceptionally remarkable dinner.
January 30, 2017
Nothing was done to recognize birthday and poor seating area. Was hoping to have a more private table rather than right next to salad bar.
January 30, 2017
Too crowded for me. The wait time, even after going to the arcade. Waiter had to stop and go sing happy birthday or whatever to other patrons. Would come again, just not on Fri/Sat.
January 12, 2017
Princess Aurora was pleasant in character.
January 1, 2017
Our server made inappropriate jokes to our young children and made us all uncomfortable.
December 21, 2016
The service is always impeccable and enjoyable. The food is good (not stellar, but good) and the prices are reasonable.
December 5, 2016
Very, very slow service. We were seated in a far corner away from everyone and everything. Not sure why. Very uneventful.
November 30, 2016
Nacho Libre was an excellent server and very entertaining.
November 1, 2016
The Host and every waiter and waitress were friendly and concerned about our needs.
October 28, 2016
We were served by "Mario". The kids absolutely loved him.
October 9, 2016
Our waitress Joy was delightful - she made it a wonderful dinner
October 3, 2016
We had a great time!
September 15, 2016
it's a fun place for young kids. magicians, balloon artists, and wait staff were characters that the kids love; however, it'd be great if they acknowledge or say hi to the kids even if they're not waiting on our particular table. food isn't the attraction and the facility smelled old/moldy.
September 11, 2016
Thor was great. Really made grandsons birthday special. Food good too.
September 4, 2016
Our grandkids consider this a "birthday ritual" and love the characters. We all agreed that the food has improved greatly.
September 4, 2016
Love the waiter, he was so funny and good to us. It was the big bad wolf!
September 3, 2016
Atmosphere was fun, food was so-so. Salad bar was routine. Servers were great.
September 1, 2016
The table they sat us at was small and we were cramped, and the food was only okay. My steak was very chewy and hard.
August 29, 2016
The characters we had at our table were great. Mario was an excellent waitor
August 28, 2016
Great service. Good food. Fun atmosphere!
August 21, 2016
Good food, great service. Great experience.
August 20, 2016
Great set-up for a restaurant, and our waitress was incredible as well. She was dressed as Harley Quinn and was great with the kids.
August 14, 2016
Wonderful place to take the kids
August 13, 2016
We go there every year before school starts.
August 9, 2016
Alright food. Good waitress, but she was more active/interactive with other tables she had.
August 8, 2016
Our waiter was awesome. He was Captain Jack Sparrow and was very much in character. He made sure that we were taken care of. Usually when the atmosphere is the main attraction of a restaurant, the food is average. The food that we ordered was excellent. Steaks were ordered, and they were cooked to perfection. The salad bar was nice and fresh. This was the most fun I have had in a while. I have been going to this restaurant since the early 80s.
August 4, 2016
Musty smells,no interactions with any of the characters. Booth was uncomfortly cold. We never had any bread brought to ourtable and the kids were expecting to be entertained but were very bored
July 30, 2016
We loved the food the whole set up and the guy doing drawings was excellent!!!!!!
July 28, 2016
Wait staff is not what it use to be. They don't seem to enjoy there job.
July 7, 2016
It's a good family restaurant that caters to kids. The food was good.
July 4, 2016
Great suggestion on food, great collection of character. I wish service could be a little better.
July 4, 2016
Good food and fun
June 12, 2016
There were many things that made the overall experience fantastic including our waitress, Rey (the new Star Wars movie character), the food was delicious, the salad car had a very fresh selection of salad greens, and each table, including our own, had enough privacy that we hardly heard anyone else dining near us.
June 11, 2016
Good food, good portions, great apple cobbler
June 3, 2016
Red Riding Hood is a great waitress and the food was fantastic! They didn't have their signature cheese crackers on the salad car, so Red specifically went and got some for us! So great!
May 17, 2016
It was good. There is room for improvement. The draw of this place is the unique characters of the servers and the quirky décor. Definitely fun for kids.
May 15, 2016
Our server Joy from Inside Out was excellent.
May 8, 2016
Mario was awesome
April 27, 2016
I give it Excellent because my 2 & 3 year old thought it was the coolest thing they have ever seen. So I very much enjoyed watching them be so thrilled. However this place needs a total makeover which is why I won't be returning with my kids until they redo the restaurant. It still smells like smoke because nothing has been updated and there is so much fabric the stintch will remain until it is redone. Please et me know if the restaurant decides to update the themes and interiors. It would be so Kuch more fun if it felt clean.
April 26, 2016
I give it Excellent because my 2 & 3 year old thought it was the coolest thing they have ever seen. So I very much enjoyed watching them be so thrilled. However this place needs a total makeover which is why I won't be returning with my kids until they redo the restaurant. It still smells like smoke because nothing has been updated and there is so much fabric the stintch will remain until it is redone. Please et me know if the restaurant decides to update the themes and interiors. It would be so Kuch more fun if it felt clean.
April 26, 2016
Good servers and entertainers, nice menu selection, reasonable prices, good food, interesting atmosphere.
April 9, 2016
Good food and service.
April 6, 2016
Great service, great environment, had to go through almost the whole stack of plates at salad bar to find one clean and free of old food bits.
March 13, 2016
Great service and it was fun to have the characters visit the table.
February 15, 2016
The food was superb, but the atmosphere was not at all what I expected. From the website I expected a quiet multi situational dining experience for adults.
January 26, 2016
service was very very slow no refills on drinks got some of the food order wrong
January 13, 2016
It was a Tuesday night, so not as many people were there. This allowed extra time with the waiters dressed in character. Excellent service, funny waiter/waitresses. We also had character drawings done for us and funny photos (extra $). My meal wasn't that great (the meat was too dry), but everyone else in our party had different entrees and they said their meals were good.
January 11, 2016
Very friendly, warm, staff. Food was prepared as requested and tasted very good
January 9, 2016
The food and service were great. Our kids had a blast. They dressed up in costumes to go eat and got character autographs.
January 5, 2016
Very cool place loved everything about it, would go back.
January 4, 2016
good staff
January 2, 2016
it's a fun and "different" dining experience. Lots of cool niches to check out :)
December 30, 2015
Great environment for kids and adults.
December 30, 2015
Great place my kid enjoy the place.
December 27, 2015
The photo ninjas were terrible,not humorous or fun in relation to other characters working there.
December 19, 2015
Bread should be available after salad but before main course. If its served with the main course, nobody wants the bread anymore.Parties with more adults should be seated in booths where its more silent.
December 17, 2015
It has been probably 5 years since I had dined here. The experience was completely different then from what I remember.
November 16, 2015
The food was mediocre. Was not impressed with the limited menu options and the cost of them. We felt you're paying for the experience. The entertainment aspect, the name and to say you have been. I would not recommend this place.
October 19, 2015
Even though we are grandparents we found the atmosphere to be enjoyable and the food was good. They do need to update the upholstery and the carpeting. It was very dated.
October 18, 2015
Entertainment and waitress experience was very good
October 17, 2015
The waiters were delightful and the food splendid.
October 15, 2015
It was fun and entertaining!
October 12, 2015
server seemed to be bothered by us, rude front staff in regards to seating
October 5, 2015
great place for celebrations, especially b-days. we like to walk though the restaurant to look at all of the décor, and see the costumed wait-staff. my kids love to take pictures with them. this time we went upstairs and had our caricatures drawn.the food is great, and we love the way they use dry ice in the "potion" drink, and the bubbly hand soap that is brought to the table.
October 5, 2015
Our waiter was hilarious, food was terrific. If you have never been, it's a must!
August 30, 2015
Old and dirty
August 19, 2015
the food was surprisingly really really good. our waitress Princess Jasmine was FABULOUS!! A couple of other "characters" came over to our table to visit and were really good about taking pictures.
August 16, 2015
Awesome service, portions were unreal and we are ready to come back!!!
August 7, 2015
It was so much fun! We really enjoyed our time there. The only thing that we noticed is the "dirty" dusty smell when you walk in the door. It could really stand a thorough cleaning!
July 20, 2015
It was a fun and entertaining place to take the family
July 15, 2015
Food was delish and Catniss was awesome
July 15, 2015
Food was delish and Catniss was awesome
July 11, 2015
Entertaining and yummy!
July 3, 2015
Steaks were delicious! It is always fun with all the dressed up characters.
June 25, 2015
Great place to go with children . Very nastalgic...
June 23, 2015
Server was wonderful as was man who made balloons. Very entertaining. Feel that the food is a bit pricey for adults.
May 31, 2015
One of a kind experience. Menu looked great, with reasonable prices for quality of the food. Will go back for the atmosphere. Great time was had by the entire family.
May 23, 2015
Our server ALLADIN was super great! We also had Harry Potter assisting! The girls LOVED that Supergirl and SpiderMan joined to sing "Congratulations" Great night!
May 23, 2015
Right when you walk in it smells like an old antique shop -not what you want to smell when dining. Severs are very nice and quick but there jokes may come off rude like the ninja ninja that told the group of 6 kids no when asked for his autograph and the spaceship guy who screamed "your on my way!" Its a joke but for customer service you have to be more careful these types of jokes usually dont end well. I wish the costumes were nicer some were kinda lame, looks like Halloween costumes from party city. Places needs remodeling could be more decorated. Otherwise food wasnt bad and my 3 yr old like it. I would come back way more often if the remodeled had better costumes and if it didnt smell.
May 15, 2015
poor service and food tasted old and not fresh
April 12, 2015
We had 8 people including 2 elderly handicapped men and 2 children. We were crammed into a little booth, that had no leg room, and that both handicapped men had difficulty even sitting at the end. We requested a larger table, we were told that they their booths were made to fit 6-8 people, and our server advised us that they didn't have anything bigger or handicap friendly, and it would be a 45 min wait for them to try and put tables together. None of us wanted to wait 45 mins with 2 children. Then as we walked to the salad bar, we passed the school bus section that was large enough for our group, and was vacant. I really don't like being lied to, and my legs were killing me. Paying $160 to be cramped together like sardines ruined the experience for everyone including our daughter who specially requested it for her birthday, and we will not be going back.
March 22, 2015
we waited too long to get our meal?
March 16, 2015
not sure why there was no silverware on the table or brought to us, we had to go hustle it up at the hostess stand up front
March 16, 2015
The kids loved getting their face painted, and going around and getting autographs.
March 12, 2015
Food was great very friendly staff
March 11, 2015
Food was great very friendly staff
March 10, 2015
Service was not only great, but entertaining. The food Is delicious! We will be going back. We had a great evening there.
March 9, 2015
I am giving it a 5 because the servers went above and beyond to make the experience special for our 9 year old birthday girl!
March 6, 2015
Please KEEP the Salad Car
February 21, 2015
Make the menu smaller and the food better. Iced tea is overpriced at $2.49. Food was just mediocre at best. Salad bar okay. Ariel was nice but perhaps she can cover her tattoo? We sincerely appreciated Ariel and Minnie singing to our friend's kid for a celebration.
January 25, 2015
Everyone is super nice and they do a great job with the kids. The problem is that the food is awful. My son had the Chicken Alfredo. The chicken was so tough, it was hard to cut. Impossible for him to eat. My blackened mahi mahi was completely tasteless. It came with melted butter (which I love) but it was also awful.
January 24, 2015
Please do not remove the salad car.
January 19, 2015
Best dinner place to bring young kids!
January 5, 2015
we went to celebrate my birthday. we just loved how the whole place is decorated. it is huge! lots of character. the food was pretty good.
January 4, 2015
great environment.
January 4, 2015
great atmosphere and environment.
December 28, 2014
The servers as various characters was awesome! Children would come up to them while they were taking care of their tables and they handled the signing with grace.
December 19, 2014
Servers are amazing at getting into their character, seating is unique at every table, and the food is definitely worth the price!
November 20, 2014
Great atmosphere for the kids. Enjoyed the service and good food!
November 11, 2014
Spiderman was awesome!
November 8, 2014
We were seated within a few minutes of arriving...got there at 5:30pm on a Friday...looked busy when we left at 7pm. Waitress was nice but persistent on upselling us drinks and add-ons. Salad bar was good but no cheese or bacon bits. We had the 16oz prime rib (Adams rib) with mashed potatoes and 5 add-on fried shrimp...she made it sound like these would be jumbo shrimp but really they were medium sized butterflied...would skip the shrimp for $3.99. Prime Rib was good. We also had Pasta Premivera and my son liked that but had no meat. For dessert my son had the Oreo Sundae which looked good. My wife and I had the Apple Cobbler which wasn't worth it...hardly any apples...mainly crust. They also have a photographer who will take your picture and offer them to you for a price.
October 29, 2014
Waiting was over 2 hours and for a group of11 we end up with two tables its was not fun to celebrate a birthday dinner
October 27, 2014
Extremely Long wait, being able to make reservations would be nice!
October 22, 2014
Food was prepared and deliverd quickly.The taste of the food was really good!However, the personalities of the hostess could have been better.Since it was a Wednedsay maybe they just were not in full mode since business was SLOW!
October 4, 2014
Spider-Man was our waiter and did a great job. The staff overall was very accommodating and friendly.
October 2, 2014
This restaurant is so cool. Every table is themed different. Waiters and waitresses dress in characters. We had Alice inn Wonderland and it was so much fun!!!!
September 30, 2014
I was great the server do a very good job
September 11, 2014
I wasn't impressed with the food
September 8, 2014
5o minute wait for tables, a large number of empty tables during our wait, very dark inside, waitress did not know specials, service not very good, food did not look or taste very good. My expectations were for a fun/happy place for kids. It definately did not feel that was.
September 6, 2014
Our waitress was very entertaining. The birthday song was especially entertaining
August 29, 2014
Fun costumes great food and atmosphere
August 26, 2014
The food was good. It took a long time to get.
August 19, 2014
They will not seat incomplete parties, which was very annoying, because I was late, and all my friends had to wait for me to start. Then when I arrived, we had to wait an additional 20 minutes. Our service was enjoyable, but a bit slow.
August 18, 2014
Great dining experience. My wife and I ate there 25 years ago on a date in high school and this time to celebrate our son's 24th birthday so the "Magic" is undeniable. The food was all cooked perfectly and the service (we had Ariel the Little Mermaid)was excellent.
August 12, 2014
got there about 4:15 doors open at 4:30 still had to wait to be seated about 30 minutes and I was disappointed in the food
August 9, 2014
I don't feel like the place was very clean and smelled like smoke. I think it was the old carpet & feel like it needs to be replaced.
August 9, 2014
Long wait to get food. dimly lit, crowded, felt like dusty decorations and dirty booth, smelled a little like an old bowling ally... Server did a good job and the food was okay.
August 4, 2014
The food was good and the staff was great
July 28, 2014
Great for young children. A lot to see and do.
July 27, 2014
Steak was so undercooked I had to send it back. Way too expensive for quality of food
July 19, 2014
My children enjoy the Magic Time Machine. The only reason this was not excellent was that we specifically drove 2 1/2 hours just to eat here. We had to wait 45 minutes even with reservations. Finally, our poor waiter not only had his original tables, but was added 6 more tables because of the volume of people there that night. When we finished at 8:45, we still had a 2 1/2 hour drive home.
July 18, 2014
The steaks were good and the salad car was great.
July 17, 2014
Great atmosphere. Lots of fun. Huge food portions that should be split between two people. Be brave and order the "ugly" concoction and definitely the ice cream sundae!
July 15, 2014
Food was good, not great. Fun atmosphere, the kids enjoyed it.
July 14, 2014
The salad bar was almost empty and extremely messy. The restaurant was very warm and our waiter (who was awesome) had too many tables.
July 14, 2014
Waitresses and Hostess left much to be desired. Location in San Antonio they had much more personality and played the role of the character they dressed up as. Not knowledgeable of menu.
July 11, 2014
This is a high end children's restaurant with children running around all over the place. Smokey smelling. A "one time" experience for us.
July 10, 2014
We arrived within 30 minutes of closing time, so unfortunately we were unable to get our prime rib medium rare.
July 9, 2014
The Views and atmosphere are just ok.
July 7, 2014
the wait staffs are funny.
June 30, 2014
First time experience. Didn't know what to expect. Although waitstaff asked is this was our first time, we didn't get jest of what goes on. Notice kids were asking waitstaff for autographs. Also, didn't know if there were events upstairs that we could view.
June 28, 2014
Very little food for price
June 28, 2014
Very little food for price
June 28, 2014
Great character interaction and food
June 23, 2014
It is a fun place - the server was not very attentive to our needs.
June 11, 2014
Great experience for children. The food is just medicore but the salad bar is great!I've been several times - this was the worst service and waitress BUT all the other times have been good
June 2, 2014
Our server, Lara Croft was outstanding! She has a great personality, was a lot of fun and provided great service!!
May 30, 2014
The place is very run down and dirty. The booth they seated us in had fabric cushions that stunk! For the price, the food was mediocre at best.
May 17, 2014
Waiter could have served us better
May 17, 2014
Great service and food.
May 14, 2014
This was a 21st birthday celebration for our daughter and we had a GREAT time. Very entertaining and the food was good. Dr. Jekyl was very much in character and made it an extra fun night.
May 11, 2014
Atmosphere great!. For the food that was served, waaaaay over priced!
May 10, 2014
The red haired princess from Brave was most delightful and awesome.
May 5, 2014
Food was good but I thought I was over priced for being a restaurant in a shopping center.
May 4, 2014
Great waitress, very helpful and friendly!
May 1, 2014
Food and service were very good.
April 26, 2014
We normally have a great experience at Magic Time Machine. The food is OK, but the atmosphere and service make the difference. This time, however, we had a new waitress who did not have a well developed character. She also did not know the menu and was slow to bring refills.
April 16, 2014
The put 5 of 7 large people at a round table where we barely fit and it was uncomfortable to get in and out.
April 15, 2014
Great service and servers.
April 14, 2014
Lives up to its name! Wait Staff in costume how funny...Checkout was very slow...overall wait time to pay check was not acceptable ( 45mins?)
March 31, 2014
We were treated very well by the staff at the front as well as our waitress.
March 27, 2014
We go to Edgar's as a treat because we love the food and service. This time is was great, as usual... We've been enjoying this place for the past 3yrs and look forward to it being there for a long time.
March 24, 2014
the wait time is terrible. We've waited for 2 hours to be seated and this is not during peak time. We got to the restaurant at 1:45 and did not get seated until 3:45pm on a Saturday afternoon.
March 15, 2014
Wait over 90 mins.
March 13, 2014
The wait staff was great..Fiona from Adventure Time was wonderful.
March 9, 2014
The brisket was great!
March 5, 2014
The best part was the magician, food was ok and service wasnt near what I expected.
March 2, 2014
Fantastic location on Lake Mirror in downtown Lakeland. Perfect place to bring out of town guests. Food was excellent. Prompt and friendly service. Will definitely return.
February 23, 2014
It was a lot of fun for the whole family, celebrating our daughter's and grandfather's birthdays!
February 20, 2014
Our server, Catwoman, was AWESOME!! As were all the other employees, including the magician, Little Red Riding Hood, the balloon guy, Superwoman, and so many more!! Our girls had never been and had a wonderful time, as did we!! :-D
February 18, 2014
The restaurant should seriously consider taking reservations or allowing call-aheads, especially on holidays like Valentine's Day. Otherwise, the food was good and the experience was positive.
February 17, 2014
Food was good, but the waitress wasn't as bubbly as we rememberd in the past
February 16, 2014
Very long wait, dirty, poor service, food was horrible, over priced...
February 16, 2014
Food was just bad
February 15, 2014
Great atmosphere and food! We had a sweet 16 party of 27 for our daughter. She loved it! All guests had a great time. Our server handled the large party perfectly.
February 14, 2014
Super fun
February 10, 2014
The service was prompt, polite and pleasant. The food was excellent and the atmosphere was exciting/cozy.
February 9, 2014
Great atmosphere at the Fox and really good meal for all three in our party. Small crowd on a Saturday at 6:30, but we enjoyed everything quite well.
February 6, 2014
The server was fantastic, and all the other employees were energetic, playful, and awesome, the food and drinks were delicious - it was an amazing dinner with a show! :-D
January 30, 2014
As always lots of great food and excellent service
January 27, 2014
Great sandwiches.
January 27, 2014
Food was pretty bland and the meat was tough
January 24, 2014
Great service, fresh food and reasonable prices.
January 21, 2014
They do not take reservations on Friday and Saturday. We were in a party of 7(3 kids). Our wait was over 2hours, we were told our wait was 45min - 1 hour when we arrived. While waiting we were invited up go to the second level, This is where the review turns sour. While waiting you can purchase a $3 each ticket to watch a "magic show". purchase $20 palm reading. Purchase tokens to play in the arcade area. Purchase a charater drawing. See, the theme? It would be nice if the place would offer free intertainment while waiting with kids. We did order starters and drinks while waiting for our dinner table. Next to the 2 hour wait, and money pit waiting area, they allowed SMOKING in the waiting area which is also a bar. This is a HUGE problem. I have a 2 year old, there were people in there with infants. Needless to say we didnt' stay on the second level very long.Overall this place is overrated. :(
January 18, 2014
The server dropped food on one of the people in our party.
January 18, 2014
Short staffed so wait time was a little long.
January 8, 2014
The service was wonderful--very timely and courteous
January 4, 2014
Server was very friendly and more than enough food. Also, awesome salad bar.
January 3, 2014
Over priced poor quality of food latley
December 30, 2013
With the overall dining experience I am also including the competency of service provided by MANAGEMENT. Hold times and PROMISED return phone calls made me return to my feeling that I will highly recommend that my friends NOT go here.
December 29, 2013
My prime rib was far better than I expected. All the food we sampled was at least up to or exceeded expectations. Slightly disappointed we were not able to get a single seating at a large table, as we had to use two separated tables for our party of 13.
December 28, 2013
my expectation was that the staff would be more interactive.. as well as the upkeep of the restaurant would have been better
November 21, 2013
As always the unique style of the servers make dinner fun and entertaining. They had extra entertainment like the balloon guy and a magician which kept our group laughing.
November 11, 2013
We enjoyed our waiter very much. He had us laughing through out the time we were there. I think he was the best waiter (nacho libre). The food was excellent, my 13 year old daughter wants to take her friend next time we go.
November 10, 2013
Very fun! Great food!
November 5, 2013
fun, fun, fun
November 5, 2013
Great waiter and ambience
October 30, 2013
Good family fun
October 17, 2013
Poor service. Forgot our order. Arrived incomplete. Reordered shrimp. Arrived w dessert. Desserts ordered to go packed with ice cream on hot cobbler melted before we got home.
October 15, 2013
Made a reservation on a Wednesday evening and still had to wait to be seated. Disappointing since we had a small child with us and needed to get settled quickly. Why take reservations if you don't honor them?
October 13, 2013
Tons of fun and great food!
October 13, 2013
Tons of fun and great food!
October 13, 2013
Tons of fun and great food!
October 7, 2013
Good food, good waiter, and our little girls loved the characters. Steak was ok. Cooked perfect but needed more seasoning.
October 4, 2013
Food was great. Service was great.
October 3, 2013
Had several young children & they had a super time & completely enjoyed the characters & their interaction.
September 29, 2013
Our server was awesome. He was entertaining and extremely polite. Made the birthday celebration very special and was really great with the kids.
September 27, 2013
I haven't been in a long time and for whatever reason it did not seem as lively to me. I probably won't go again just because the novelty of it and it seems to be a little rundown after all these years. Kinda sad.
September 26, 2013
Had the cheeseburger and onion rings. The onion rings were the best I have ordered in years. The wife had a omelet and it was also very good and large, she took half home for breakfast the next day.
September 21, 2013
Our pirate waiter was terrific! Very engaging and friendly!
September 18, 2013
Our server was Super Girl. She was fantastic! We had The Magician come to the table and delighted the children and adults as well. Esmeralda along with Super Girl sang to my out of town aunt. The kids played follow the leader with The Magician and all the other servers joined in to. It was a fun and memorable night for all. The children enjoyed getting all the servers autographs and viewing all the table settings.
September 14, 2013
Good food, fun server, fun atmosphere and unique!
September 13, 2013
Very friendly atmosphere, all of the workers were nice and helpful
September 5, 2013
The ingredients and the salad bar were fresh. We called a head to request a waiter and he made it fun for my son, took us on a tour of the restaurant, and was very engaging. There was a guy who made baloon animals, and my son enjoyed that too. I tipped him for that. It was a fun mother/son dinner.
September 3, 2013
All of the wait staff/characters were very willing to stop what they were doing to sign autographs.
September 3, 2013
We has a great time!! Thank you for a very memorable evening!!
September 2, 2013
We were expecting more interaction from the character-servers. Our main guy was not very entertaining and his service was poor.
September 1, 2013
Wonderful place to take our grandchildren on their birthdays! We try to do something special with just the birthday child without their siblings & they adore going to the Magic Time Machine & using their imagination. The servers are all dressed up as either super heroes or fictional characters & will sign autographs for the kids & pose for pictures! The kids love it, so it makes the grandparents happy too!
August 26, 2013
Sevice was excellent. Food was not so great. It was very over priced and Everything tasted like food you would get at a buffet or cafeteria.If you have small kids this is a neat place to go.
August 19, 2013
Felt crowded into small dining areas. Small crowd + short staffed = cattle car seating.
August 3, 2013
All was great until waitress spilled water on me. Then she got an attitude w us. She was the one that poured the water on me
July 29, 2013
Atmosphere good. Food not great for the price.
July 28, 2013
Ev3erything was great. We picked a time with a lot of kids in the house so it was loud or it would have been a 5, but one expects a lot of kids when going to Magic Time Machine at peak hours.
July 17, 2013
Excellent serviceLoved the ambianceexcellent food
July 14, 2013
One waiter took order for drinks, a second waiter came to our table as a replacement and the appetizer and drink order was delay the Table room was very cold, when we asked the server if we could move to another table he said there was so much going on and didn't think it was possible. We ordered two appetizers, only one was delivered, and no one informed us the reason. We also ordered four coffees and three were delivered. We informed two servers that we were missing one coffee and finally after about a twenty minute wait they brought the coffee. Bread was part of the meal we asked what was the hold on the bread and was told that they didn't have any at that moment, it was brought to our table at the end.
July 7, 2013
Great atmosphere. The kids loved it- Dr Jekle/Mr Hyde waiter was amazing!
July 6, 2013
Great atmosphere. The kids loved it- Dr Jekle/Mr Hyde waiter was amazing!
July 6, 2013
Our waiter was the Mad Hatter - and did a lovely job. But the restaurant was packed with loud, young kids, the food was mediocre at best and it took almost 30 minutes for a manager to correct my bill when the restaurant.com certificate was not correctly removed.
July 5, 2013
Waitress was horrible. Couldn't answer questions about the food and never refilled waters.
June 28, 2013
I was very surprised that the veal was a little tough to chew. I never expected that fromm here.
June 4, 2013
Great character interaction. The kids were in super hero heaven.
May 30, 2013
Our server, Cinderella, was great with the kids.
May 28, 2013
It was not worth the hype. The place didnt look well mantained, there was no entertainment (besides the sketching if you were willing to pay extra for it). The server was nice but the other servers didnt have time to swing by and sign autograph books. The decor was kind of jaded and didnt really add to the experience.
May 26, 2013
Food was cold and nasty. Way too expensive for the experience we had. Not happy at all.
May 21, 2013
Celebrated my husband's birthday and had a wonderful time! The waiter was excellent and the food was very good!
May 20, 2013
there were not very many people working
May 18, 2013
Our party of 22 all agreed that our waitress, Jessie, was totally awesome, attentive, efficient and a lot of fun for the adults and children alike!
May 13, 2013
the service was ok, but the server didn't do his character very well. Chicken was dry...brisket was tough to chew.
May 13, 2013
They will not seat you until your WHOLE party is there. Two people got lost and we had to sit in the lobby area for 45 minutes. They could have made money on us if they would have sat us and let us order drinks. The girls in our party didn't know the"character" we had. It was my daughter's 18th birthday and we asked if we could be seated somewhere where we would be able to see the servers and get pictures and we were seated in the Library, which is in a corner surround by walls. You pay for the atmosphere at a place like this, and we didn't really have atmosphere where they put us.
May 12, 2013
The waiter was awesome, as well as the balloon animal guy and the photographer. The food was great!
May 8, 2013
We were celebrating our 5 year daughter's old birthday and she loved our waitresses. Superwoman was our server.
April 30, 2013
Only reason service was not marked excellent was due to the waiter being new and a nervous. He was still a good waiter. Great place for a occasion.
April 29, 2013
First of all we waited for about 45 minutes to be seated, but it was ok because it's a Friday night. Once they called us, the hostess took us to our table, but the table was not clean so she asked us to wait for 5 minutes (turned into 10 minutes). Finally, they seated us, but in a different table. The quality of the food was not very impressive for the price we paid. I ordered the 3 by 4 and asked for my steak to be cook medium rare and when it came out, it was well done...I asked the waiter to get me a new steak and it took him like 15 minutes before he brought it back. By that time, I lost my appetite. I did not eat my food at all. It took forever for the waiter to get our check. I would not go back to this place again.
April 16, 2013
The experience was wonderful and my kids enjoyed everything. from the food to all the character. We will go back
April 14, 2013
Very fun experience for the grandchildren! Everyone's meal was superb! A most enjoyable dining experience for everyone!
April 7, 2013
Atmosphere is great, but very dated. Food quality is not very good. This is mostly about the experience.
April 1, 2013
Alice from Alice in Wonderland was awesome! My dautghter loved all of the charaters.
March 31, 2013
Excellent customer service, food quality and a great salad bar!
March 24, 2013
Called for reservations, were told they don't take for <25, but could put name on the list and they would call when table ready (had 15 minutes to show). When we went to put name on list, were told 1-1.5 hour wait, would not call us, but we could call in 1/2 hour to check on status (this was @ 5:40 pm). At 6:15, called and told to come in 45 minutes and table would be ready. Showed at 7:00, and were told another 30-40 minutes. Told mgr what Erin had told me @ 6:15. He apologized but nothing could be done. We were seated @ 7:20.
March 17, 2013
Waitress had crummy attitude, had to wait too long for table, drinks were served with no ice. Waitress wasn't hardly in character at all!!! We had to wait long periods of time for items we asked for. Drinks were often empty.
March 16, 2013
Extremely long wait - even after arriving at 8:30pm, we were not seated until 9:45pm. Ordered immediately and food arrived at 10:40pm. Wish they allowed reservations, as we'd been planning this for weeks and it was difficult with two 7-year-olds. Aside from that, great experience...excellent service, great staff, good food and kids love the atmosphere.
March 12, 2013
Slow night, not exciting for kids, no waiters interacted with them even though there was hardly anyone there, hostess too busy on phone to work with us on our request that we wanted to sit somewhere besides the place she put us where you could not see anyone or anything. Very disappointed due to it being grandson's birthday. Restaurant does not live up to the bad reviews though. It was nice and food good.
March 12, 2013
Always a great time, characters are so fun for the kiddos. Salad bar was not up to bar but they were super busy. Meals were great. No complaints
March 12, 2013
We had a great time once we finally got to sit down. It was a 2 hour wait which was a little much but it ws spring break. YOu could have a better selection of games though.
March 11, 2013
it was a long waiting time, as expected, but the entertainment factor was lacking even during the dining.
March 11, 2013
Once we got a seat, the experience was great. The problem was before we got our seat. We chose this dining experience as a special treat for the week with my niece and nephew and their grandmother. When we arrived, we were told the wait was an hour. That was long, but the kids did great. The first hour. It was another 35 minutes before we were seated, 50% longer. That would have been understandable if there weren't EMPTY tables throughout the restaurant. People were on top of each other waiting, and roughly half the tables in the eating part were empty.
March 9, 2013
We do not like the roaming entertainers I.e. the balloon maker, the magician and the photographer that come by your table and all are wanting tips or to sell your $10 photo. When you're with your kids of course they want a balloon and want to see magic tricks. It's like being nickels and dined the whole time you're eating.
March 8, 2013
A Thursday night, restaurant was very empty so there was not a lot of atmosphere. It should have provided even more interaction with characters, but it did not. Hostess was too busy on her cell phone to help us with our request sit somewhere else. we were put in the only place that had absolutely no atmosphere, as we could not see ANYTHING OR ANYBODY. It was a birthday and we were disappointed in our location and lack of interaction. However, we did like the MTM.
March 5, 2013
service was good & entertaining, food was delicious and large portions
March 4, 2013
waiting time was almost an hour or so
March 3, 2013
Wait time was awful! Told us 1 hour - 1 1/2 hours. After 2 1/2 hours we were seated. Very hard with 4 little kids who were tired and VERY hungry. Our waiter, Devil, was great! Very patient! Alice in Wonderland was awful and rude. They intise the kids to get autographs in their books. My kids tried about 6-7 times to get her autograph, as they loved her. Never would do it. All the other characters were great!
March 2, 2013
Super girl was great. Never had to ask for anything twice. We had great time.
March 1, 2013
The food was great. The service was great. The staffing was low. We were there on a Monday evening and there were only 6 different characters there for autographs.
March 1, 2013
The food was great. The service was great. The staffing was low. We were there on a Monday evening and there were only 6 different characters there for autographs.
February 20, 2013
Food was not all that great, more of a kids environment.
February 20, 2013
Food was not all that great, more of a kids environment.
February 15, 2013
I have visited several times on the weekdend. The atmosphere was great and full of energy. However, during a weeknight the same enthusiasm was missing and disappointing.
February 15, 2013
Our server was awesome and he did everything to make our experience great. The service at the front desk was a little off. We were told it would be close to 1.5 hr wait, so I told them the kids were sleeping and we would be in the truck and let our kids continue to sleep, husband went in after 30 min to get an update and they had called our name and took us off the list. They did seat us about 15-20 later to make up for it. The food also took a while to get to our table and for the price, I would have expected it to be better. Lastly, the "magic potion" drinks barely bubble n smoke anymore. They have cut back in several areas in seems.
February 15, 2013
Long wait on Saturday. We're initially told over 2 hour wait but ended up only waiting an hour. Atmosphere is extremely cool. Food was ok could have been better. Overall kids enjoyed it a lot running around trying to get waiters and waitresses autographs who were dressed as different characters. A little pricey for us and the building could use some touch ups as its a little old.
January 23, 2013
Service was horribly slow--possibly because the place was crowded. Worked for us as we had time to visit with friends we hadn't seen in years.....but our child was hungry and bored....
January 20, 2013
We meant to go earlier. We ended up going during the rush on Saturday and that took some of the fun out of it. They were so busy that you did not get a lot of attention like some of our prior visits.
January 17, 2013
Excellent service. Always a great experience for kids!
January 17, 2013
Terrible service. We were treated like a number and when our order was wrong, our waitress disappeared and avoided us. We had to involve manager, who was just as bad.
January 17, 2013
Usually give a 5 rating but reduced it to 4 because on this visit. Our waiter Mario spent too much time flirting with the cute girls around the corner and did not check in on us in a timely manner. We had to ask for the bread to be be served instead of it being served after we went to the salad car. Also our water ran dry more than once because of lack of attention.
January 8, 2013
Our server Superman had a great sense of humor. The one thing that was not done by him though is to wait to all the party before heading to the salad bar. People can get lost there. Back in the days they made everyone hold hand and do like a train walk marching to the salad bar. Other than that he was good.
January 8, 2013
The MTM is a fun experience, especially when taking first-timers or celebrating a special occasion. The menu is varied (something for everyone, even a vegetarian). And my elderly mother has always ordered a smaller portion meal, no questions asked, so they are very accomodating. On this trip however, the temperature of our entrees was a bit "off"; they should have been warmer.
January 5, 2013
Waitress was the worst we have ever had. It was our 5 years olds birthday and she didn't even remember to come sing happy birthday. When we reminded her she said that she could try and do that. No personality either. Other then throwing napkins at us and calling it pixie dust, there was no character.
December 9, 2012
Cinderella did an excellent job controlling our high school cheer group and meeting all our needs!
November 29, 2012
Food wasn't at all worth the price
November 28, 2012
I love the concept, but it honestly just smells terrible. Can't y'all just get rid of that musty mildewy stank? Also, is there any way to get some TALLER sitting for your customers. Ya got all these short people seating in the lobby, nothing for normal size adults.
November 20, 2012
It was a fun experience for the entire family.
November 19, 2012
it was alot of fun and the food was very good
November 5, 2012
Experience was good but the food was over cooked and not that enjoyable.
November 4, 2012
Service was not great! Server would forget to bring what we asked for. Then I heard him almost say its in the microwave!!The restaurant itself seemed dirty.
October 30, 2012
12 yr old birthday girl had a blast!
October 25, 2012
It was a wonderful experience but just a little overwhelming for the little ones with all the entertainment coming to and from the table.
October 22, 2012
We had a great time, but, the time of day we visited was not so great. We arrived during a very slow period and there werent' alot of characters to visit with.
October 22, 2012
Food was horrible, hostess was rude and helpful.
October 16, 2012
food was good little pricesy.
October 11, 2012
Salad bar was the best part of the meal, the service was bad, the bread was brought to our table a few minutes before we finished our meal,waiter was not very friendly.not happy at all.
October 10, 2012
Family tradition to go here for son's birthday each year
September 10, 2012
We actually celebrated a birthday here with about 25 people and I was so amazed by the great service! One of the best dining and party experiences we've ever had!
September 4, 2012
The theme characters were fun.
September 4, 2012
We had the Big Bad Wolf and he was an excellant waiter. He was also very entertaining and kept us laughing!!
September 3, 2012
My grandson loved it. He was so busy having fun with the balloons and people that he hardly ate.
August 27, 2012
My server, Supergirl, was excellent. Most other servers did not put out much effort.Some of their costumes looked like street clothes.Most were unidentifiable.
August 27, 2012
Great service!! Very friendly people!
August 20, 2012
Friendly Fun Wait Staff. Good Food. A Party just being there.
August 20, 2012
MTM is always a great time!
August 16, 2012
Went for a child's birthday. The kids loved it and it kept their interest the whole time. Our waitress was not the most entertaining, but her co-workers were really funny.
August 13, 2012
we were a party of 15 (initially)and it's hard to find seating for those amount of folks, then we went down to 12 and it was easier we did not have to wait much longer
August 10, 2012
We took our kids for a birthday dinner. They loved the experiance and the food.
August 9, 2012
A great time was had by all!
August 4, 2012
Service not very good. Food mediocre.
August 3, 2012
It was a fun atmosphere and to boot the food was excellent.
July 25, 2012
THe restaurant and the staff are loosing its luster. All seemed just okay...the staff just seemed to be there, some in character, but just seemed to be going through the motions, if that, and not so much in character. Not to impressed.
July 20, 2012
GI Joe has a great personality and is a great server.
July 19, 2012
Magic Time Machine can be a fun place for the kids but the food is overpriced. I was glad to have a coupon. :)
July 12, 2012
I have had better experiences there before. We always bring our nieces and nephews there for the "childhood experiences" however this time we felt like it is losing that feeling and becoming more like the dicks restaurant experience. Our waiter who was the big bad wolf character was insulting to us and thus we did not get the "storybook" experience we enjoy going there for.
July 11, 2012
Our visit was enjoyable due to our waiter "Big Bad Wolf". He was a real character. If I had little kids, then this would be a nice place to go for them, but not really for an all adult group. But the overall experience was good.
July 10, 2012
Our server, Katniss from Hunger Games, was wonderfully polite and personable! Unfortunately, the other servers were much less friendly to the children in our party wanting their autographs. One of the perks of this restaurant is the character involvement and when attitude from WonderWoman and Marilyn is rude and unfriendly, it really puts a damper on our children's visit.
July 3, 2012
Would suggest diced meats and cheese for salad bar.
July 3, 2012
We really enjoyed the atmosphere, and the food was good. It was my Daughters 4th birthday and she had a really good time. The only negative was that we waited in line a long time for the cartoon artist. He allowed several people to go in front of us who were not waiting in line. After it happened a secound time we gave up and left without a drawing.
June 30, 2012
Server Alladin was great.
June 27, 2012
We visited for my birthday and had a wonderful time! Mr. Incredible (our waiter) was fantastic and fun. There were no children in our party so I had been worried that it woulldnt be fun without kids, but it was great! we had a great time! Bravo
June 25, 2012
We were celebrating my daughter's 14th birthday and because we had the $50 gift certificate we were able to enjoy a very nice evening out without having to worry about watching every dime! We had a blast and The Big Bad Wolf was GREAT!!
June 22, 2012
Need make people aware to call before 3pm for reserved seating
June 17, 2012
Fun place to take our granddaughter.
June 13, 2012
Food quality has dropped over the years....been going here since I was a child, over 30 years.
June 12, 2012
Loved the salad bar! We had prime rib with shrimp and seafood stuffing. The prime rib was not great.
June 11, 2012
service and food was great! Our 3 year old had a blast and the atmosphere was good fun.
June 6, 2012
Snow white was fabulous
May 28, 2012
I felt that the characters were "more in character" in the past. It was good yesterday BUT not quite as fun as previous times.
May 21, 2012
The service was grand. Both the waiter and the waitress were very funny which made the experience different in a good way. The appetizer was good. The BBQ ribs didn't have much flavor. Overall the experience was a 8/10
May 21, 2012
Server gave excellent service; alan the magician was really great
May 21, 2012
Quality of food is not for good for the price you pay
May 5, 2012
I was celebrating my birthday with my friends and we all had a great time. My server was great!!! We also loved the place :)
May 4, 2012
awesome meal and awesome time. can't wait to go again
May 4, 2012
I heard it was a fun place for kids but it was very dull. Perhaps since a weeknight instead of weekend but not interactive like I had been told by friends.
May 3, 2012
I would come again with childern, this is an exciting place for them, great for birthdays and parties.
April 30, 2012
Great Time!
April 29, 2012
Everyone in the party had a wonderful time and all the food was delicious. Will definitely return.
April 29, 2012
We were there for daughters b-day party. Had fun. We do think the place needs a deep cleaning. Especially upstairs....just smokey and dusty. I know MTM is old, but it could use a really good cleaning all over the place.
April 27, 2012
my kids love this place
April 27, 2012
The waiting area smells musty. The eating area with the pumpkin booth and the Charlie Brown area had the smell of sewage. My wife & I both ordered the prime rib, cooked medium rare, but they were almost medium well done. The staff was friendly and their service was good.
April 22, 2012
It was a great experience. My brother went with us and he is usually a little too outgoing. This was the perfect place to take him. We had a blast!
April 20, 2012
Mr. Incredible Rocked!
April 6, 2012
Very fun experience!!
April 6, 2012
Food is about as good as Denny's and priced like Houston's. Very unique and fun place for the kids but if someone would pay some attention to food quality then maybe parents would return more often and the place wouldn't be half empty on a Friday night.
April 6, 2012
Always have a great time here! Kids have a good time, and the food is prepared well.
April 2, 2012
Excellent atmosphere. The separated rooms provided the perfect accommodations for my daughters' birthday party. Everybody loved the characters!
March 30, 2012
we had two friends form out of town three adults and our friends daughter age 11 we picked this wiht her in mind and i mucst say it was a super great choice we all had a super nice time....our waiter was totally excellant
March 22, 2012
The place seemed outdated and had a smell to it though, great service staff
March 22, 2012
Our server was Shaggy and he was AWESOME!!! Our table was int he bus which was extremely cramped for a party of 12 and the seat were WAY too close to the table. Need to find a way to make the bus a little more people friendly.
March 21, 2012
The Girls that sit at the box inside are not overly friendly. The food is mediocre at best. We go for the ambiance and entertainment which is always great! If the MTM could nail down a better menu or at lest a better chef, they would be a favorite!
March 18, 2012
great lunch!
March 15, 2012
We've dined there several times, and always had a pleasant experience. This time, however, we ordered the prime rib and it was very tough, almost unchewable. It was very disappointing for such a high-priced item on the menu not to be of good quality.
March 11, 2012
It was a good time all around and would recommend it to everyone
March 11, 2012
After waiting 1 hour for our table, which was ok... We had to wait over an hour for our food. Then we ordered dessert and had to wait another 20 minutetes to get 2 desserts. No apology-it was said "JUst Busy"
March 10, 2012
Our daughter enjoyed it because of the character staff. The food was mediocre and the drinks were about the same. I came here as a child quite a bit in the 80s and the atmosphere and food feel exactly the same.
March 6, 2012
We had Aladdin as our waiter and he was great!!
March 5, 2012
The service was good, but the food and atmosphere was terrible.
March 2, 2012
Love it there
February 29, 2012
I ordered the steak and when it served it wasn't really hot and that was dissapointing to think that we paid at least $ 22 or more for each steak.
February 29, 2012
Great place to have a little fun with your meal.
February 27, 2012
The wait was entirely too long for a Sunday afternoon. The restaurant was half empty and it took 1.5 hours to be seated -we arrived at 12:50...
February 26, 2012
Had a great experience, looking forward to going again.
February 24, 2012
The only reason we visit magic time machine is for the servers and this time there was only 5 severs so it was no fun at all vey likely not to visit again. We usually have a great time I took 3 new kids with us on this trip and they we very diss appointed.
February 21, 2012
This was our 1st time.Great experience with Mr.Incrediblle. Food and service was excellent.
February 21, 2012
Went there for my birthday. Had been to the one in San Antonio 21 and 14 years ago. Remember that it was a nice experience. Wanted to celebrate my birthday there with family & friends. They had never been there before. It was kinda far from Grand Prairie, but they all had a good time, so it was worth it for all of us, especially the pictures. Thank you, Cindy Barron
February 13, 2012
Family loved it!
February 12, 2012
This was not the place to celebrate a birthday for someone turning 18. Your place is awesome for the much younger generation. Very dissappointed in the salad bar. Overall it was a disappointing evening and we drove almost 2 hours to get there.
February 9, 2012
Called ahead to make reservations, requested aladin but got Peter pan. No explanation. Peter pan character not great.
February 5, 2012
The wait was over an hour which is too long to wait. Someone should be there to clean the salad bar every 20-30 min
January 29, 2012
Our server, Rapunzel, did not live up to our expectations of the character. We were disappointed she was not "in character" while serving us. The cleanliness of the restaurant had room for improvement.
January 18, 2012
We had an excellent waiter but the entire staff was very good..good food and a very enjoyable evening. Thanks!
January 14, 2012
Will return for special events, like birthdays. A little pricey for a weekly kind of thing. Also, food is good, but not great, given the price. Service was very good.
January 14, 2012
The kids love going but the restaurant could use some updates- i don't think it's changed in 30 years and the food is so so. The other major issue is that they won't take reservations and on Saturday nights the wait is usually at least 2 hours. What's the big deal with taking reservations??? I'm sure my kids aren't the only ones who have been disappointed on a Saturday night. We would not come at all if the kids didn't think it was so great due to the reservation issue and the food that is too pricey for the quality.
January 3, 2012
Our server (Sinbad) was exceptional. We had dinner for my son's 6th birthday and it was a wonderful experience.
December 30, 2011
condition of restaurant was poor. Salad bar was pitiful
December 27, 2011
great portions, reasonable flavor and a lot of atmosphere.
December 27, 2011
Great service
December 23, 2011
The food was good but over cooked.
December 20, 2011
service was ok, overall experience was ok
December 19, 2011
WE would go again if we had younger children with us.
December 19, 2011
We were celebrating my grandson's third birthday. The adults had more fun than he did. Was a great time! Super Mario, our server, was great!
December 19, 2011
I had gone there a year ago and it was wonderful! It was a very whimsical place, very crowded and kids all over, which is expected and I will bring my kids next time! They have an upstairs, so maybe next time, I will dine up there :0)
November 28, 2011
its hard to get fruit in season all the time so they could change up so that the fruit isn't green in taste with veggies or different fruits.
November 19, 2011
Wait persons were vey entertaining and kept us amused all evening long.
November 16, 2011
This was a horrible experience. The food was dry, bland, over-priced. The only reason we went was to celebrate my granddaughter's 6th birthday. She didn't have much fun, with a boring Peter Pan who hardly came to the table. There were no female characters available, even though there were VERY few customers last night. We have been here several times, but will not go back after last night's experience.
November 14, 2011
Food was mediocre and expensive.
November 5, 2011
I really enjoyed the overall experience. My group had the Roman Orgy, which was the main reason we wanted to go to the restaurant.
November 3, 2011
Food and entertainment was GREAT! Can't wait to go next month. My grandkids loved it!
October 23, 2011
Going to The Magic Time Machine is a great experience for my family, and guests when they come into town. Having their coupon makes them more affordable than they otherwise would be when we have visiting relatives, and for the fact we do not live very close to Addison.
October 23, 2011
Went for overall xperience. Food is overpriced for the quality, but still a fun place to go.
October 18, 2011
Our server Princess Leia was extremely pleasant and great with our big group of 11 people including 7 children and 6 adults. She was patient,enthusiastic and always remained within character the entire dining experience. We really enjoyed her very much. Thank you Princess Leia for the great service.
October 16, 2011
Everything was great, had a very good time. I needed to have a good laugh and smile some and you guys did a great job of that. Thank you to Mr. Incredible!
October 16, 2011
Wonderful experience--so much fun for the kids while adults enjoy delicious gourmet food! Thanks got participating in restaurants.com
October 16, 2011
It would have been nice if the characters would have dropped by our table and offered their autographs to the children (ages 6 and 8), instead of the children having to scour the restaurant looking for them, waiting until they weren't busy and asking for their autographs.
October 9, 2011
Thanks Magic Time Machine for another fun birthday. My son has been going there since he was about 4 or 5...every year...he just turned 30!!!!
October 9, 2011
Food was not very good and service was very mediocre.
October 5, 2011
Had I not had a tsble by the kitchen, I would have been much happier.
October 2, 2011
We used to visit monthly but with the removal of the promotion codes we will only be visiting once or twice a year.
September 26, 2011
We had an absolutely fabulous time and would highly recommend anyone looking for a good time meal to eat there.
September 18, 2011
We had a great time. The only thing that was the matter was that in some parts of the restaurant there was an unpleasant smell.
September 18, 2011
The food is overpriced unless you have a coupon.
September 12, 2011
over priced for A THEMED resturaunt
September 11, 2011
Too bad the more intimate bar area was roped off. We were a group of adults, and kids were everywhere! Give us an area where we're not surrounded by kids running ans screaming, and we'll come again and not wait for a special occasion.
September 4, 2011
it is always to cold in there otherwise it's a nice dining experience
September 3, 2011
We were there celebrating my daughter's 12th birthday. It was perfect for the occasion. We will be going again...and due to restaurant.com.
September 3, 2011
Great place for kids, and wonderful adult food too!
September 1, 2011
The food was actually pretty good and the price seems kind of high at first, but you really do get a LOT of food, so the price is pretty good actually.
August 28, 2011
I have been here many times and was somewhat disappointed...not as interactive..not as much fun..but still good food. Wish it had been more
August 28, 2011
The atmosphere & servers are the main reason to go to MTM. Food was pretty bad, but our four year old didn't seem to notice. He asked to come back tomorrow.
August 27, 2011
Great for kids
August 21, 2011
Cinderella was terrific. Constantly entertaining and an all around excellent server! And the food was fantastic! Thank you again!!
August 21, 2011
My 7yr old had a great time, service was fantastic and the food good.
August 19, 2011
Our Magic Time Machine experience was one that will never be forgotten. The themed restaurant also had very talented face painter and portrait artist.
August 16, 2011
Fun restaurant for kids and adults!
August 15, 2011
I had suggested going to your restaurant because I had two young nieces visiting. I had been only one other time over 20 years ago. I was extremely disappointed that our server didn't play her character. I was under the impression that all servers remained in character at all times. I only saw Cinderella in character. It was really very disappointing because I was excited for my nieces to have a memorable experience.
August 9, 2011
We have a 7 year old that loves the place, so we would probably eat there more often but we have to make is a special occassion because the food is so expensive. Some of the waiters/waitresses are interact more with the children than others. Last year was a better (more fun) experience than this year
August 5, 2011
our experience was better than we expected. it apparently helps when you arrive early (at 5:30pm).
August 3, 2011
Not one of the seven dinners served was close to being rated acceptable!!!!!!
August 2, 2011
I have been to the San Anotion location several times. Our fun factor was not the level we expected we had a waitress in a coustume... that was it. not near the fun and sad since we were celbrating a birthday from with family from Kansas. so so but not exciting.
July 30, 2011
Our waiter (Paul Bunyan) was fantastic! He was lively and interactive with our large party. We plan to visit again soon.
July 29, 2011
Ariel the waitress was great, as was the rest of the experience. The bartenders upstairs though had poor attitudes that didn't mix well with the rest of the staff though.
July 29, 2011
We celebrated a 14-year-old birthday on this visit. It was very nice though the table next to us was unusually loud and didn't control their young children. This was the only negative. Thanks for a wonderful dinner!!
July 27, 2011
Kids had fun and prices were reasonable, but the food was so terrible that we will not be back.
July 26, 2011
we had the NY steak with the grilled shrimp. The steak was good but the shrimp was way overcooked and the mahed potatoes were uneatable. the vegetables were ok but nothing to brag about.
July 25, 2011
I went to Texas to visit family, we have come to this restaurant every time I visit. The kids have a great time. Super Mario was outstanding. Kept the kids and the adults entertained. Great experience, but would have bought a $100 gift certificate if it were available for $40. Something to think about. Thank you.
July 24, 2011
Food was better than we expected. Our waiter, Hercules, was very good. Our granddaughters loved the evening and really liked the magic show.