Ciazza Grill @ Marriott Burr Ridge
American, Contemporary
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Location and hours
Location
1200 Burr Ridge Pkwy , Burr Ridge, IL
(630) 986-4100
Hours
More details
Reviews
Overall rating
(3.9)
(122 reviews)
December 18, 2024
The food was over all good. Prices were typical, except if you order outside the menu. Ordered a basic manhattan - $27! Was shocked when the bill came. We east out all the time & even in the most expensive restaurants with a rare bourbon, I have never paid $27 for a manhattan. Felt really ripped off since all the other drinks were $11-$19 & the manhattan was subpar at the best. Management had a oh well attitude. Definitely ask price before you order off the menu.
February 9, 2020
First time having a breakfast omelet without toast, available for $4 additional charge
January 29, 2020
It took forever to get our drink. The service was very slow and yet we were the only ones there on a Sat. night!!!
January 27, 2020
The experience was very good. Rated as good in light of the price increases from the menu prices on Restaurant.com. The price increase made the restaurant price like a "fine dining" restaurant. Also, the entrees were a la carte, again like a fine dining restaurant. The atmosphere does not parallel that level of fine dining. It was pleasant but not fine dining. On previous occasions a dinner salad was included with the entree. Regarding the food, the portions were excellent for most dishes. The calamari portion was large. The same for the soup. All meals were exceptionally tasty. The waitstaff was appropriately attentive and provided a high quality of service.
December 16, 2019
Food was excellent - service outstanding - and even had a visit from the Manager
November 27, 2019
Food prep, presentation and service were wonderful.
August 7, 2019
Kitchen/Chef was very accommodating to special dietary needs.
August 7, 2019
Kitchen/Chef was very accommodating to special dietary needs.
April 13, 2019
Food outstanding. Service impeccable. Can’t ask for more.
April 13, 2019
Food outstanding. Service impeccable. Can’t ask for more.
September 29, 2018
The menu on line was big but at the restaurantVERY small I made reservations for 430 and the place didn't open till 5 . Why didn't it say that on the website? When I called the front desk they connected me to the restaurant and there was never any answer
September 17, 2018
The service was terrible!!! The menu selection was very slim!!! The food was very good though!!!
September 9, 2018
Delicious food and great service would go back again!!
August 26, 2018
Service was slow; only one waitress for the entire restaurant inside and out. Soup wasn't hot and entrees were so so.
July 26, 2018
Great staff and excellent food . Quiet place in a nice hotel . Has outdoor patio .
July 9, 2018
The Meat Lasagna ($12) portion was small, and the N.Y. Sirloin ($29) was over priced !
June 2, 2018
Service was slow, Jack Daniels on the rocks was $11.00, and not big.
May 15, 2018
Enjoyed the unrushed atmosphere and the attentiveness of the wait-staff. Consistency of food preparation is outstanding.
April 11, 2018
Portion was small for dinner, but food was delicious
December 27, 2017
The gentleman who served us, Todd, was very polite and helpful. He helped make the night very pleasant and enjoyable for all.
October 29, 2017
The waitress was very attentive. Our food was delicious and prepare the way we ordered it.
October 20, 2017
Only one other couple ther but food took long to get food. Half the food came out while others had to wait. Food wasn't that good.
October 15, 2017
We used to love coming here. The food was always good and plentiful. Last night, the service was very slow. We sat for ten minutes before being acknowledged. The bartender appeared to purposely be ignoring us. Our server informed us that she was the only one on duty and had to cover room service, as well. Although Ciazza has been remodeled, the menu has been reduced to limited choices. There used to be a dinner and bar menu. We will have to think twice about returning to Ciazza. A disappointing experience!
October 10, 2017
Restaurant is old, kind of run down and not entirely clean. Food was ok, not great. Server was outstanding, very friendly and kept checking on us. Made up for the food and appearance.
September 28, 2017
Waitress was not friendly. Food was not tasty, rib eye steak tasted like it was fried without any seasoning.
September 22, 2017
Beautiful Location inside the Marriott
September 16, 2017
The menu is limited but the patio is a beautiful place for a relaxing summer dinner.
September 14, 2017
Limited menu. Not a nice dining atmosphere cold
September 10, 2017
Really long wait with slow service while place was empty.
August 25, 2017
We were celebrating a birthday and anniversary and went to lunch on a Friday. The food was slow to arrive at the table, but we enjoyed our casual and relaxing lunch. The food was absolutely delicious and our server Zdena was courteous and attentive. I would go back! The restaurant is a medium size open area near the bar/coffee bar & lobby
July 24, 2017
The food at this restaurant is always incredibly good. Our server is a wonderful, charming girl, who is very efficient.
July 14, 2017
Great service, wonderful fun location on the water and the food was outstanding.
July 7, 2017
I was looking forward to enjoying the rib eye but they were out of it, so I had the steak sandwich.
June 14, 2017
Very good food great service and the bar makes very good cocktails
June 7, 2017
I have previously enjoyed the food at Rosa's. Have they ever gone downhill. Cook seems to like to fry everything dark, dark brown instead of golden brown. Doesn't look very appetizing! I will not be returning. Additionally, waitress didn't even know what an over easy egg was!
June 4, 2017
Vivian was a great hostess and server. The atmosphere was great and the food was excellent.
May 4, 2017
Food and service were amazing.
October 24, 2016
Unfortunately, there was only one server so service was very slow.
August 7, 2016
Not a busy place, quite empty for a Saturday evening; but yet the service was slow. Personally, I wouldn't recommend it for any situation.
July 30, 2016
We had water glasses on the table that never got filled until much later and only because we asked. We never received any bread before or during dinner (even though we ordered full entrees) - again we had to ask for it. Both meals had overwhelming amounts of garlic and very little taste or appeal.
July 21, 2016
We were seated immediately in a booth of our choice and our Waitress was extremely cordial and attentive. We could not have asked for a better service.
June 12, 2016
Their shrimp appetizer is awesome! They have great food, great service and it is a nice little restaurant to get away from the typical noisy Friday/Saturday nights with long wait times.
May 25, 2016
Nice restaurant but we arrived 30 minutes after the restaurant opened and there was no waitress. She was delivering Room Service.
May 22, 2016
ordered filet medium rare to medium and it came out well, well done. the bacon in pasta dish could not be chewed had to take it all out
May 10, 2016
our waitress was pleasant and personable
March 13, 2016
nice atmosphere. nice manager,bartender and the server. Very accomodating. Looking forward to go back in summer to enjoy their outside patio setting.
February 23, 2016
Food was tasty, and service was excellent.
January 11, 2016
The décor needs to be updated. Also, the menu should include nightly specials. However, the staff is so accommodating, they will prepare a meal to suite your individual tastes. So you can actually create your own dinner special based on the menu they have. Enrique, the bartender, also serves dinner. He works above and beyond the call of duty. He is the best!
December 8, 2015
filets were done perfectly, along with the asparagus. Crab cakes were fair. Vivian was our waitress and she was great, pacing things slowly as we were out for a leisurely dinner. She was very friendly.
October 18, 2015
Vivian was very attentive and courteous.
October 5, 2015
menue selection is very limited
September 5, 2015
The service was great, the food was very good
June 23, 2015
Excellent waitress ... nice atmosphere. Never heard of the place before Restaurant . com
June 13, 2015
Food was great as well as the service
May 11, 2015
Food great - service questionable. Everyone was great until payment. Some kind of problem with computer or something, but we waited for 20-30 minutes before anyone even let us know what was going on. Then we still had to make a couple phone calls to followup with charges/credits attempted. Rather frustrating.
April 19, 2015
Overall, a nice experience. A limited menu selection but what they did have looked great. Salmon,filet, and ribs were our choices and delicious.The only ding, and it is small, came from our server. She could have been a bit more responsive given the fact that the restaurant was near empty.Mood music would have been nice too.A high end dining experience at a Marriott? Yes!
March 24, 2015
Food was good but not exceptional.
March 22, 2015
nice and cozy - we ate at the bar because a sports game was on - very friendly bartender
December 9, 2014
There were only 2 other people in the place. The service was very good. However the food was a place I wouldn't return to.
November 3, 2014
The wine list online was different than the wine list at the restaurant. We were charged improperly on our credit card, even after we brought it to our server's attention. It was not corrected the next day when we called our bank, and the manager of the restaurant never returned our call after we left a message. Also, the salads were wilted and the crème brulee was old and rubbery.
October 27, 2014
It was a wonderful experience! I would go back if I was in the area
October 8, 2014
Ciazza always exceed my expectations every time I go!! The manager Steve Green is such an awesome guy! He make sure your dining experience is excellent, relaxing, and above what you expect. This will always be my go to place!
August 22, 2014
The experience was just average nothing outstanding
June 18, 2014
The food and service were wonderful!!!!
June 2, 2014
Very nice atmosphere and service was excellent. We were there for breakfast and on a scale of 1 to 10 - 10 being the highest the quality of the food was a 1 and the taste was also a 1. One of the worst breakfasts I have ever had. Had eggs benedict and the sauce was aweful - the hash browns had no flavor at all, and the OJ was nothing special. My guest said she liked her breakfast, but I think she was just being polite since she left most of it on her plate.
May 22, 2014
The food and service were wonderful.
April 26, 2014
30 min wait for soup (great soup) and sandwich (dry club sandwich) to-go when only 2 tables of people in dining room was unacceptable.
April 12, 2014
Food was ok, just ok. And overpriced.
April 10, 2014
The place is very nice and the food was good, but there was no on there.
March 22, 2014
This was the first time I've had breakfast there and it was great!! Everyone totally enjoyed the food and the service.
January 27, 2014
very good loved service an atmosphere
January 15, 2014
Good food, good atmosphere, and excellent service!
January 12, 2014
Restaurant said they were closed until 5 pm(and it was 3 pm) but they seated and served us anyway!
January 12, 2014
This restaurant is typical for a smaller hotel. Suitable for any meal but if you are looking for a special environment, it is not. The food was excellent. We were one of two parties the entire time we dined which made it quiet. The decor was casual. The lighting was what you would expect at a Denny's
December 30, 2013
It was exceptionally relaxing, and the food was delicious. Our server, Vivian, was just a doll....very attentive, but never intrusive. We spend over 2 hours at the restaurant and had a wonderful time.
December 21, 2013
The dinner was very good, the staff was very friendly.
November 27, 2013
The facility was nice inside Marriott. The service was not what I expected. I didn't think the waitress was that knowledgable and certainly did not know what to do when we pointed out some inconsistencies.
October 20, 2013
Nice atmosphere, good service and good food.
October 19, 2013
We enjoy the quieter dining room where we can talk easily. Definitely an under used restaurant in the evenings. Food is well prepared and the service is professional.
October 16, 2013
Very good service and nice place. Above average quality and taste.
August 18, 2013
Our server Vivian, was very attentive and friendly. The supervisor Felix, was very receptive to our needs as well! Everyone in our party was quite pleased with the food! We will return!
August 17, 2013
Our server Vivian was excellent and very friendly. Felix, the supervisor, was very attentive and was always there to help our server as a Good Supervisor should be. Food was great and everyone enjoyed! We'll be back!
August 14, 2013
Great food and quality service
July 21, 2013
Entrees were fine. Leading up to the entrees were stale bread followed by frozen bread all with margarine. Wine was horrible. Merlot was ordered. What was received tasted like the cheapest old red wine available.The few times we have been to the restaurant the room is always empty. The hotel should probably change the offerings to just bar food and close the restaurant. The product served hurts the Marriott chain.
July 13, 2013
I sent this in a few hours ago but now I was thinking about things again? The menu was quite limited--everything, including appetizers and salads was on one sheet . We ordered the steak with blue cheese dinner entrée----and that's what I am thinking about right now--that is all that came!!! A steak on a plate with nothing else! Other than the blue cheese and a little bit of arugula that the steak was sitting on top of?? No potato, no rice? The more I thought about it today, the more I think that is very odd?
July 13, 2013
This is the 3rd time we have been there--the first 2 times, we were the only ones in the restaurant. this time, there was ne other table besides us, and a group just gathered there before they went on tho someplace else.....
July 12, 2013
IT TOOK AN UNREASONABLY LONG TIME TO GET OURORDER CONSIDERING WE WERE THE ONLY DINERS IN THE RESTAURANT AT 7PM
July 12, 2013
It was a beautiful day. My wife wanted to go somewhere nice to eat alfresco - overlooking some water. Found the Ciazza Grill. The menu was a bit limited but our selections were delicious and ample. "Mo" our waitress, as aspiring actress, was very attentive. We will return . . . on another nice day.
June 23, 2013
This was the second time we tried this restaurant, the first time the service was so bad, they compted our entire meal,This time we were the only people for the whole time we were there.Food is good, service is fine as long as there is no one else in the place very limited menu
June 23, 2013
This was the second time we tried this restaurant, the first time the service was so bad, they compted our entire meal,This time we were the only people for the whole time we were there.Food is good, service is fine as long as there is no one else in the place very limited menu
May 18, 2013
SERVICE WAS GOOD WITH ONLY 2 OTHER COUPLES IN THE RESTAURANT. SHRIMP TEMPURA APPETIZERWAS AS OTHER REVIEWERS SAID SOFT AND SOGGY.RIGATONI WAS EXCELLENT AND PLENTIFUL. SHORT RIBS WERE PERFECT. BREAD PUDDING BITES #1!!!
April 14, 2013
buffalo Chicken Too spicy KOT to eat had ablout half .. Never should be that spicy.. other meal great
March 11, 2013
Needs more variety
January 17, 2013
Wait staff was very attentive and personable.
November 30, 2012
Overall taste of food- not that great or very ordinary.Dinner rolls, sandwich buns: poor quality.Ceasar salad(dressing not authentic). Creativity and taste improvements could go a long way.
October 12, 2012
Unfortunately, it was excellent because we were the only ones in the restaurant.....
August 13, 2012
James who ran the bar and served was just excellent!!
August 10, 2012
Food was nothing special, especially given the cost. Wait staff was immature and unprofessional.
August 4, 2012
We had to eat in the bar area since the restaurant didn"t open on time. We got to the hotel on a Sunday afternoon about 3:30 to find out it wasn't open until 5 PM so we sat in the bar and had a drink. At 5:20 it still wasn't open so we talked to James the bartender and he said he didn't know why but he would take our order and serve us. He went way above to make our almost 2 hour wait enjoyable.
July 8, 2012
Server did not ask us if we wanted drinks before ordering our meal. Entre salad was not very large and not many schrimp. Why wasn't there any other patrons in the restaurant?
June 13, 2012
We were 1 of only two tables being served food and the 8 people around bar were obnoxious. Waiter seemed very anxious for us to finish and leave. Must of had a special date with his boyfriend and needed to get going
May 21, 2012
I can't help but keep coming back! The staff and the food is great!
May 11, 2012
Great Deal!
April 25, 2012
Ribs & tempura were both excellent.
April 21, 2012
Need more staff. James could not handle the big crowd.
April 19, 2012
Initial service was a little slow, but overall excellent dinner.
April 15, 2012
The only downside to our experience was that the restaurant was deserted except for wedding receptioners from the hotel stopping in;
March 31, 2012
The food and service was excellent! We will return again!
March 27, 2012
I love this place!! Thank you wonderful staff!!
March 23, 2012
Server was excellent.
March 11, 2012
very overpriced food - good only with $25 off / limited selection
February 10, 2012
I plan to come back for my birthday in March. I enjoyed everything about it.
January 23, 2012
Waitress was very friendly, though, not very familiar with the menu which actually was quite limited. I was disappointed in the lack of vegetarian items. 2 of us are vegetarians. Restaurant was clean
January 22, 2012
Service could of been more attentive since we were the only one in the restaurant. The Water waiter was nice but the female waitress need to come ans see how everything was after the food arrived and refill coffee without the need to ask.
January 8, 2012
Our waitress was GREAT!! The place is very pleasant--only problem was that we were the only ones in the restaurant--we felt bad for the staff......
December 10, 2011
We were in town for a hockey tournament and checked out which restaurants were close and part of the restaurant.com program.
November 22, 2011
It was just OK. The prices were high and the quality and quanity did not warrant the higher prices.
October 27, 2011
Nice, relaxing evening.
October 22, 2011
The server was paricularly good
October 19, 2011
Julia was our server and was excellent, as usual.
October 13, 2011
The restaurant was not very busy and the servers hovered a bit too much. We were brought the wrong bottle of wine; this was corrected. We had 2 different entrees, fish and pasta, each was good. The house salad was the best as were the onion rolls.
August 28, 2011
Too many foods are deep-fried. No free wifi. Drinks are too expensive.